At a Glance
- Tasks: Deliver exceptional food and drink service while creating memorable experiences for guests.
- Company: Lakeside Hotel & Spa, a luxury destination on Lake Windermere.
- Benefits: Generous discounts, wellbeing support, complimentary meals, and career development opportunities.
- Other info: Enjoy a dynamic work environment with opportunities for growth and recognition.
- Why this job: Join a passionate team dedicated to making every guest's experience unforgettable.
- Qualifications: Experience in hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Location: Lakeside Hotel & Spa
Department: Food & Beverage
Employment Type: Full-Time/Part Time
About Us
Set on the southern shores of Lake Windermere, just one mile from Newby Bridge, Lakeside Hotel & Spa is a luxury, full-service property offering 83 beautifully appointed bedrooms, a fine dining restaurant, brasserie, spa, swimming pool and a conference suite with uninterrupted lake views. We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose: to create meaningful experiences that connect people, places, and memory.
The Opportunity
As a Food & Beverage Assistant, you will play a key role in the daily operation of our food and drink service, providing attentive and professional service while supporting the smooth running of the Food and Beverage operation. You will help create a relaxed and enjoyable atmosphere for guests, whether they are dining, enjoying drinks, or celebrating special occasions. Working closely with the Food & Beverage team, you will help maintain high standards of service, presentation and guest satisfaction at all times.
Key Responsibilities
- Providing attentive food and beverage service to guests
- Taking orders accurately and delivering food and drinks promptly
- Supporting the bar and restaurant teams during service
- Preparing tables and ensuring areas are clean, organised and presentable
- Assisting with the set up and clear down of service areas
- Handling guest queries in a professional and helpful manner
- Processing orders and payments accurately
- Maintaining high standards of cleanliness and hygiene
- Working collaboratively with the wider Food & Beverage team
What We’re Looking For
- Previous experience in a restaurant, bar or hospitality environment
- A friendly, professional and confident approach when interacting with guests
- A passion for delivering excellent customer service
- Good communication and interpersonal skills
- The ability to work efficiently in a busy environment
- Strong attention to detail and a commitment to high standards
- A positive, team-focused attitude and willingness to support colleagues
- Flexibility, reliability and a genuine enthusiasm for hospitality
What’s in It for You
We believe that looking after our people is just as important as looking after our guests. That’s why we offer a thoughtfully curated benefits package designed to support your wellbeing, recognise your contribution, and enhance your experience with us.
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meal on shift
- Share of monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of Pool and Gym facilities
- Enhanced holiday entitlement with service (up to 33 days)
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
Food & Beverage Assistant - Lakeside Hotel & Spa in Ulverston employer: Classic Lodges Limited
Classic Lodges Limited offers an exceptional work environment in the picturesque setting of Ambleside, where aspiring chefs can thrive in a fast-paced kitchen. With a strong emphasis on employee growth, our culinary team fosters collaboration and creativity, providing opportunities for skill development alongside attractive benefits such as gym memberships and discounts. Join us to embark on a rewarding culinary journey in a supportive and dynamic atmosphere.
