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- Tasks: Deliver warm, efficient service in our food and beverage outlets.
- Company: Join a vibrant hospitality team focused on guest satisfaction.
- Benefits: Enjoy monthly gratuities, discounts, and professional development opportunities.
- Why this job: Be part of creating memorable experiences for guests in a dynamic environment.
- Qualifications: Customer service skills and a friendly attitude are key; experience is a plus.
- Other info: Flexible shifts including evenings and weekends; great for students!
The predicted salary is between 10 - 13 £ per hour.
We are looking for a reliable and guest-focused Food and Beverage Assistant to join our team on a part-time basis. This is a key front-of-house role, responsible for delivering warm, efficient service across our food and beverage outlets and ensuring every guest enjoys a positive and memorable experience.
As a Food and Beverage Assistant, you will support daily service in our restaurant, brasserie and bar areas. You will take and serve food and drink orders, assist with set up and clear down, and contribute to maintaining high standards of presentation, cleanliness and guest care. You will work closely with the wider Food & Beverage team to provide seamless service during busy periods, events and regular service times.
About You
- Previous experience in a hospitality, restaurant or hotel environment (desirable but not essential)
- A friendly, professional and approachable manner when interacting with guests and colleagues
- Strong customer service and communication skills
- The ability to work efficiently in a busy, fast-paced environment
- Attention to detail and pride in presentation and cleanliness
- A flexible, reliable attitude with willingness to work evenings and weekends
- A team-focused approach and readiness to support colleagues across outlets
Key Responsibilities
- Provide excellent guest service, including taking orders, serving food and beverages, and checking guest satisfaction
- Assist with table setup, clearing and resetting according to service requirements
- Process payments accurately and follow cash handling procedures
- Maintain cleanliness and presentation of service areas, dining rooms and back-of-house spaces
- Support stock rotation and basic restocking tasks, reporting shortages to supervisors
- Adhere to licensing laws, health & safety and company policies, including the responsible service of alcohol
- Work with the Food & Beverage team to support events, private dining and promotional activity as required
Benefits
- Share of monthly gratuities
- Employee Assistance Programme via Hospitality Action
- Discounted Bed & Breakfast rates across the Classic Lodges portfolio
- Discounted food and beverage when staying within the group
- Access to professional development, accredited training courses and apprenticeships
- Recognition programmes including Employee of the Quarter, Long Service Awards and Group Annual Awards
- Use of the onsite leisure facilities
This part-time role involves a varied shift pattern including evenings and weekends. If you are passionate about hospitality, enjoy working in a team and are committed to delivering excellent guest experiences, we would be delighted to hear from you.
Part Time Food and Beverage Assistant employer: Classic Lodges Limited
Contact Detail:
Classic Lodges Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Food and Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and looking the part shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Part Time Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, we love to see how your skills can transfer to our Food and Beverage Assistant role!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Classic Lodges Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Food and Beverage Assistant. Familiarise yourself with the tasks mentioned in the job description, like taking orders and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about guest interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to ensure a positive experience for guests. This will show that you have the right attitude for the job.
✨Prepare for a Fast-Paced Environment
The hospitality industry can be hectic, so be prepared to discuss how you handle pressure. Share any experiences where you successfully managed multiple tasks at once, especially during busy periods. This will highlight your ability to thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate employee achievements. This shows your genuine interest in the company and helps you determine if it’s the right fit for you.