At a Glance
- Tasks: Support the kitchen team by ensuring cleanliness and assisting with food preparation.
- Company: Join The Old Swan Hotel, part of Classic Lodges, known for creating memorable guest experiences.
- Benefits: Enjoy generous discounts, wellbeing support, complimentary meals, and 28 days holiday.
- Other info: Great opportunities for learning and development, plus awards for outstanding performance.
- Why this job: Kickstart your hospitality career in a friendly team that values hard work and genuine service.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 20000 - 22000 £ per year.
Location: The Old Swan Hotel- Harrogate HG1 2SR
Department: Kitchen
Reports To: Head Chef
Employment Type: Full-Time/5 days over 7, includes evenings and weekends.
About Us
We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose. Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory. That means we don’t just offer stays, we create moments that matter. Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember. If you take pride in your work, value genuine hospitality, and enjoy being part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.
The Opportunity
Join a friendly kitchen team delivering great food and genuine hospitality. As a Kitchen Porter you will support the smooth running of the kitchen by ensuring cleanliness, assisting with basic food preparation, handling dishwashing and refuse, and supporting chefs during service. This is an excellent role for someone starting or building a career in hospitality who is reliable, hardworking, and happy to work as part of a busy team.
Key Responsibilities
- Operate dishwashing equipment and ensure all crockery, cutlery and kitchenware are cleaned and stored correctly
- Maintain cleanliness of kitchen areas, service stations, floors, and drains throughout the shift
- Clear and transport waste and recycling to designated areas, following hygiene and safety procedures
- Assist with basic food preparation tasks as instructed by chefs (e.g. peeling, portioning, plating support)
- Unload deliveries and store provisions in line with FIFO and temperature control requirements
- Ensure compliance with food safety, hygiene and COSHH procedures at all times
- Report maintenance issues and any hazards to the Head Chef or supervisor promptly
- Support the team during busy periods, responding to requests quickly and positively
What We’re Looking For
- Previous experience in a similar role is desirable but not essential — we welcome applicants keen to learn
- Good understanding of basic kitchen hygiene and willingness to follow procedures
- Ability to work well within a team, taking direction from chefs and supervisors
- Reliable, punctual and able to work flexible hours including evenings, weekends and bank holidays
- Physically fit and able to stand for long periods and lift moderate weights
- Positive attitude, attention to detail and pride in maintaining high standards of cleanliness
What’s in It for You?
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources
- Complimentary meals on shift
- Monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of pool and spa facilities (where available at your hotel)
- 28 days holiday, increasing with length of service up to 33 days
- Learning and development opportunities, including apprenticeships and structured training
If you are enthusiastic about hospitality, hardworking, and keen to develop your skills within a supportive team, we would love to hear from you.
Kitchen Porter- The Old Swan Hotel-Harrogate employer: Classic Lodges Limited
At The Old Swan Hotel in Harrogate, we pride ourselves on fostering a vibrant and supportive work culture that values genuine hospitality and teamwork. As part of Classic Lodges, employees enjoy generous benefits such as discounts on food and drink, wellbeing support, and opportunities for personal growth through structured training and apprenticeships. Join us to be part of a dedicated team that creates memorable experiences for our guests while enjoying a fulfilling career in the heart of a captivating destination.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Porter- The Old Swan Hotel-Harrogate
✨Tip Number 1
Get to know the team! When you walk into the Old Swan Hotel, take a moment to chat with the kitchen staff. Building rapport can make a huge difference and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Show off your enthusiasm! During your interview, let your passion for hospitality shine through. Talk about why you love working in kitchens and how you can contribute to creating those memorable experiences for guests.
✨Tip Number 3
Be ready to demonstrate your skills! If you get the chance, don’t hesitate to show what you can do in a practical test. Whether it’s washing dishes efficiently or helping with food prep, showing your hands-on abilities can really impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the amazing benefits we offer, so you can be fully prepared for your new adventure with us.
We think you need these skills to ace Kitchen Porter- The Old Swan Hotel-Harrogate
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us know why you love working in hospitality! Share any experiences that highlight your enthusiasm and commitment to creating memorable moments for guests.
Highlight Teamwork Skills:Since we’re all about teamwork here at The Old Swan Hotel, make sure to mention any past experiences where you’ve worked well with others. We want to see that you can support your colleagues and contribute positively to the kitchen environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us quickly understand your skills and how you fit into our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Classic Lodges Limited
✨Know the Kitchen Basics
Before your interview, brush up on basic kitchen hygiene and food safety procedures. Familiarise yourself with terms like FIFO (First In, First Out) and COSHH (Control of Substances Hazardous to Health). This shows that you’re serious about the role and ready to follow important protocols.
✨Show Your Team Spirit
The Old Swan Hotel values teamwork, so be prepared to discuss your experiences working in a team. Think of examples where you’ve supported colleagues or contributed to a group effort. Highlighting your ability to take direction and work collaboratively will make you stand out.
✨Demonstrate Reliability
Punctuality and reliability are key in hospitality. Be ready to talk about your work ethic and how you manage your time. If you have any past experiences where you went above and beyond to ensure tasks were completed on time, share those stories!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the kitchen culture, what a typical day looks like, or how the team handles busy periods. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
