At a Glance
- Tasks: Support hotel operations with administration, banking, and guest experience.
- Company: Join Classic Lodges, a collection of unique hotels creating memorable experiences.
- Benefits: Enjoy discounts, wellbeing support, complimentary meals, and career development opportunities.
- Other info: Flexible hours and a positive work environment await you!
- Why this job: Be part of a close-knit team making a real difference in hospitality.
- Qualifications: Previous admin experience preferred; strong attention to detail and IT skills required.
The predicted salary is between 10 - 12 £ per hour.
Location: Lakeside Hotel
Department: Administration
Employment Type: Part‑Time
About Us
We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose. Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory. That means we don’t just offer stays; we create moments that matter. Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember. If you’re someone who takes pride in what you do, values genuine hospitality, and wants to be part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.
The Opportunity
We are looking for a warm, organised, and dependable Administrator to join our hotel team on a part‑time basis. This is a varied and rewarding role that helps keep the heart of the hotel running smoothly behind the scenes, supporting both our team and the guest experience. From handling day‑to‑day administration to managing accurate daily banking and providing financial administration cover when needed, you will play an important part in ensuring everything is in place for colleagues to deliver the high standards of service our guests remember. You will support with records, routine paperwork, invoicing, reconciliations, and general administration, bringing care, accuracy, and a helpful approach to everything you do. This is a lovely opportunity for someone who enjoys being part of a close‑knit team, takes pride in getting the details right, and values the role great organisation plays in exceptional hospitality.
What We’re Looking For
- Previous administration experience would be helpful, ideally within a hotel, hospitality, or other customer‑focused environment
- A warm, professional, and approachable manner, with a genuine enjoyment of supporting colleagues and contributing to a welcoming guest experience
- Strong attention to detail and confidence handling daily banking, cashing up, and financial records with care and accuracy
- Excellent IT skills, including confidence using Microsoft Office and, where needed, hotel or finance systems (Full training will be provided on hotel systems)
- Excellent organisation and time management skills, with the ability to stay calm, prioritise well, and keep things running smoothly in a busy environment
- A flexible and dependable approach, including a willingness to provide financial administration cover when needed
- A positive attitude and pride in playing an important behind‑the‑scenes role in delivering memorable hospitality
What’s in It for You
We believe that looking after our people is just as important as looking after our guests. That’s why we offer a thoughtfully curated benefits package designed to support your wellbeing, recognise your contribution, and enhance your experience with us.
- Generous employee discounts on hotel stays, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meals on shift
- Monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, Employee of the Quarter & Special Awards
- Complimentary use of pool and spa facilities
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
Administration Assistant - Lakeside Hotel in Euxton employer: Classic Lodges Limited
At Classic Lodges, we pride ourselves on creating meaningful experiences for our guests while fostering a supportive and engaging work environment for our team. As an Administration Assistant at the Lakeside Hotel, you will enjoy generous employee discounts, wellbeing support, and opportunities for personal growth through structured training and clear career pathways. Join us in a close-knit team where your contributions are valued, and every detail matters in delivering exceptional hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant - Lakeside Hotel in Euxton
✨Tip Number 1
Get to know the Lakeside Hotel vibe! Before your interview, check out their website and social media. Understanding their unique personality will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your warm and professional approach! Role-play common interview questions with a friend or family member. This will help you feel more confident and ensure you come across as approachable and friendly during your actual interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks in previous roles. Whether it’s handling paperwork or keeping things running smoothly, demonstrating your attention to detail will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your interest in the role and leave a positive impression.
We think you need these skills to ace Administration Assistant - Lakeside Hotel in Euxton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your CV:Make sure your CV is tailored to the Administration Assistant role. Highlight any relevant experience in administration or hospitality, and showcase your attention to detail and organisational skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've contributed to a positive guest experience or supported colleagues in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lakeside Hotel!
How to prepare for a job interview at Classic Lodges Limited
✨Know the Company
Before your interview, take some time to research Classic Lodges and the Lakeside Hotel. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Organisation Skills
As an Administration Assistant, organisation is key. Be prepared to discuss specific examples from your past experience where your organisational skills made a difference. Whether it was managing paperwork or keeping track of financial records, highlight how your attention to detail contributed to a smooth operation.
✨Demonstrate Your People Skills
Since this role involves supporting colleagues and enhancing guest experiences, be ready to share instances where you've successfully worked in a team or provided excellent customer service. A warm and approachable manner is essential, so let your personality shine through during the interview.
✨Prepare for Practical Questions
Expect questions that assess your IT skills and familiarity with financial administration. Brush up on Microsoft Office and any relevant hotel or finance systems. If you have experience handling daily banking or reconciliations, be ready to discuss those scenarios in detail to showcase your competence.
