Duty Manager / Food & Beverage Supervisor
We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations.
Each of our hotels has its own personality, but we’re united by one shared purpose. Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory. Join a friendly team of people who work together as a team, delivering great food and service and genuine hospitality.
A great opportunity to join our friendly team, who take a pride in delivering great customer service and care and ensuring a positive experience for our guests.
- You will be required to manage the shift on a daily basis, as a Duty Manager, this will include early and late shifts and weekends.
Your duties may typically include the following:
- Ensuring all meeting and function rooms are ready for purpose.
- Meeting and greeting conference clients, checking itineary, delivery of food and beverage service.
- Responsible for ensuring the set up of meeting & function rooms.
- Responsible for the delivery of restaurant evening service
- Responsible for weekly liquor orders and participation in liquor stock takes.
- Responsible for function bar service.
- Contribution to health and safety in the hotel and ensure you meet the required compliance for statutory and legal requirements.
- Dealing and responding to any customer issues, whilst on shift.
- Staff inductions and training on bar and liquor service.
The candidate must be able to carry responsability, and ensure the successful delivery of food and bar service, when on shift and be an effective communicator with both colleagues and customers.
Benefits that we offer
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Free uniform for Front of House team members
- Complimentary meals on shift
- Monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of pool and spa facilities (where available at your hotel)
- 28 days holiday, increasing with length of service up to 33 days
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
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Duty Manager/ Food & Beverage Supervisor employer: Classic Lodges Limited
Classic Lodges Limited offers an exceptional work environment in the picturesque setting of Ambleside, where aspiring chefs can thrive in a fast-paced kitchen. With a strong emphasis on employee growth, our culinary team fosters collaboration and creativity, providing opportunities for skill development alongside attractive benefits such as gym memberships and discounts. Join us to embark on a rewarding culinary journey in a supportive and dynamic atmosphere.
