At a Glance
- Tasks: Coordinate weddings and events, ensuring exceptional customer care and seamless delivery.
- Company: Join the friendly team at Farington Lodge Hotel, a welcoming venue for special occasions.
- Benefits: Enjoy staff discounts, share of tips, and recognition at annual events.
- Other info: Flexible Saturday work is needed; previous event management experience is a plus.
- Why this job: Be part of a dynamic team, making memorable experiences for clients in a vibrant environment.
- Qualifications: Strong organisational skills, excellent communication, and a passion for guest service required.
The predicted salary is between 28800 - 43200 £ per year.
Location: Farington Lodge Hotel
37.5 hours per week, includes Saturday.
A great opportunity to join our friendly team at the Farington Lodge Hotel as our new Wedding and Events Co-ordinator. We are seeking a proactive, organised and enthusiastic individual with a passion for delivering exceptional standards of customer care in the planning and co-ordination leading up to their event.
Wedding & Events Coordinator Responsibilities- You will be the main enquiry handler, responding to enquiries for weddings, meetings and events.
- Serve as the main contact for guests organising weddings, conferences, private parties, Christmas lunches and dinners and special occasions, delivering outstanding support from initial enquiry up to final details and payment.
- You will be required to respond to enquiries on the telephone, by email and in person, showing the hotel facilities to guests and confirming details in planning meetings.
- You will be required to be pro-active in contacting people to identify and discuss the clients' plans and requirements.
- Coordinate all aspects of weddings and events, prior to the event, working closely with clients to understand their needs, providing effective communication with the team to ensure seamless delivery.
- Liaise with all hotel departments to communicate event requirements and ensure staff are briefed and prepared for each event.
- Conduct show-rounds of wedding and event facilities, providing expert advice and information to prospective clients.
- Develop detailed event function sheets and itineraries for the hotel team, maintaining accuracy and attention to detail at all times.
- Assist with sales and marketing activities to promote the hotel’s wedding and events offering, including attending wedding fairs and open days as required.
- Manage event bookings, contracts, billing and guest communications in accordance with company procedures.
- Promote the hotel positively on social media.
- Excellent organisational and time management skills, with the ability to prioritise.
- Exceptional communication skills, with confidence in building rapport with clients, colleagues and suppliers.
- Attention to detail and a passion for delivering exceptional standards of guest service.
- Ability to remain calm under pressure and solve challenges effectively for guests and team members.
- Team-focused with a desire to support others and contribute to a welcoming, inclusive workplace.
- IT literate with experience in event management or reservation systems an advantage.
- Flexible to work on a Saturday.
- Friendly environment
- Excellent staff discounts on room rates within our hotel group.
- Share of monthly tips.
- Recognition at annual company events and awards.
To apply, please click the apply link below and send your CV and a cover letter describing why you are the ideal person for our Wedding and Events Coordinator role.
We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation or age.
Wedding and Events Co-ordinator in Leyland employer: Classic Lodges Hotels
Farington Lodge Hotel is an exceptional employer, offering a friendly and supportive work environment where team collaboration is valued. As a Wedding and Events Co-ordinator, you will enjoy excellent staff discounts, a share of monthly tips, and recognition at annual company events, all while contributing to memorable experiences for our guests. With opportunities for personal growth and development in the hospitality sector, this role is perfect for those passionate about delivering outstanding customer service in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding and Events Co-ordinator in Leyland
✨Tip Number 1
Familiarise yourself with the Farington Lodge Hotel and its offerings. Understanding the venue's unique features and services will help you engage more effectively with potential clients during show-rounds and discussions.
✨Tip Number 2
Practice your communication skills, especially in handling enquiries. Being able to respond confidently and clearly, whether on the phone or in person, will set you apart as a proactive candidate who can build rapport with clients.
✨Tip Number 3
Showcase your organisational skills by preparing mock event itineraries or function sheets. This will demonstrate your attention to detail and ability to manage multiple aspects of an event, which is crucial for the role.
✨Tip Number 4
Engage with the hotel’s social media platforms. By promoting the hotel positively online, you can illustrate your understanding of marketing strategies and your enthusiasm for the role, making you a more attractive candidate.
We think you need these skills to ace Wedding and Events Co-ordinator in Leyland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in event coordination, customer service, and any specific skills mentioned in the job description. Use keywords from the job listing to demonstrate your fit for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for event planning and customer care. Share specific examples of past experiences where you successfully managed events or provided exceptional service, aligning them with the responsibilities outlined in the job description.
Showcase Your Organisational Skills:Emphasise your organisational and time management skills in both your CV and cover letter. Provide examples of how you've prioritised tasks and managed multiple projects simultaneously, as these are crucial for the Wedding and Events Coordinator role.
Highlight Communication Abilities:Since the role requires excellent communication skills, mention any experience you have in liaising with clients, colleagues, and suppliers. Discuss how you build rapport and handle enquiries effectively, showcasing your ability to remain calm under pressure.
How to prepare for a job interview at Classic Lodges Hotels
✨Show Your Passion for Events
Make sure to express your enthusiasm for event planning during the interview. Share specific examples of past events you've coordinated or attended, highlighting what you loved about the experience and how it shaped your skills.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks and priorities. You might want to bring a sample event plan or itinerary you've created in the past to showcase your attention to detail and organisational abilities.
✨Practice Your Communication Skills
Since this role requires exceptional communication, practice articulating your thoughts clearly. Consider role-playing common scenarios, such as responding to client inquiries or handling last-minute changes, to demonstrate your confidence and rapport-building skills.
✨Research the Hotel and Its Offerings
Familiarise yourself with Farington Lodge Hotel's facilities and services. Being knowledgeable about their offerings will allow you to ask insightful questions and show that you're genuinely interested in contributing to their team.
