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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Lakeside Hotel & Spa, a vibrant place to work in hospitality.
- Benefits: Enjoy discounts, wellbeing support, free meals, and career development opportunities.
- Other info: Flexible hours with training provided; perfect for students looking to gain experience.
- Why this job: Join a friendly team and make a positive impact on guest experiences.
- Qualifications: A passion for customer service and a keen eye for detail.
The predicted salary is between 20000 - 25000 £ per year.
The Opportunity
As a Housekeeping Assistant, you will play an essential role in maintaining the cleanliness, comfort, and overall presentation of our facilities. You will ensure guest rooms and public areas are kept to a high standard, contributing to a welcoming and enjoyable environment for all guests. Working closely with the housekeeping team, you will support the smooth day-to-day operation of the department, consistently upholding standards of cleanliness, organisation, and guest satisfaction. Your attention to detail and commitment to quality will help create a positive and memorable experience for every guest.
Key Responsibilities
- Cleaning guest rooms, public areas and leisure facilities to our hotel standards.
- Paying close attention to detail by not compromising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- Being organised and proactive in managing your tasks.
- React to guest requests so that we exceed expectation.
What We’re Looking For
- A friendly, professional and confident approach when interacting with guests.
- A passion for delivering excellent customer service and guest experience.
- Good communication and interpersonal skills.
- The ability to work efficiently in a busy environment.
- Strong attention to detail and a commitment to high standards.
- A positive, team‑focused attitude and willingness to support colleagues.
- Flexibility, reliability and a genuine enthusiasm for hospitality.
What’s in It for You
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts.
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts.
- Complimentary meal on shift.
- Share of monthly gratuities.
- Employee of the Quarter, with a £100 award.
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony.
- Complimentary use of Pool and Gym facilities.
- Enhanced holiday entitlement with service (up to 33 days).
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways.
Experience is preferable, but not essential as full training will be given. Role will involve some evening work.
Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston employer: Classic Lodges Hotels
Contact Detail:
Classic Lodges Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston
✨Tip Number 1
Get to know the Lakeside Hotel & Spa! Research their values and what makes them unique. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm for their brand.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Assistant, you'll be interacting with guests and team members. Role-play common scenarios with a friend to boost your confidence and show off your friendly, professional approach.
✨Tip Number 3
Showcase your attention to detail! Bring examples of how you've maintained high standards in previous roles or even in your personal life. This will demonstrate your commitment to quality and guest satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about creating a welcoming environment for guests and are excited about the role of Housekeeping Assistant.
Highlight Your Attention to Detail: Make sure to mention any experiences where your attention to detail made a difference. Whether it’s in previous jobs or personal projects, we love to see how you’ve maintained high standards and contributed to a positive experience.
Be Organised and Proactive: In your application, share examples of how you've managed tasks efficiently in busy environments. We appreciate candidates who can demonstrate their organisational skills and proactive approach to getting things done.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Classic Lodges Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Housekeeping Assistant. Familiarise yourself with the importance of cleanliness and guest satisfaction, as well as how your attention to detail can enhance the guest experience.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for delivering excellent customer service. Share any past experiences where you went above and beyond for guests, as this will demonstrate your commitment to creating a welcoming environment.
✨Prepare for Teamwork Questions
Since this role involves working closely with a team, be ready to discuss how you collaborate with others. Think of examples where you supported colleagues or contributed to a positive team atmosphere, as this will highlight your team-focused attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s standards for cleanliness or how the team handles guest requests. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.