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- Tasks: Deliver exceptional food and drink service while creating memorable experiences for guests.
- Company: Join the Lakeside Hotel & Spa, part of Classic Lodges, known for unique hospitality.
- Benefits: Enjoy generous discounts, wellbeing support, complimentary meals, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a team that values genuine hospitality and creates moments that matter.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
About Us: Set on the southern shores of Lake Windermere, just one mile from Newby Bridge, Lakeside Hotel & Spa is a luxury, full-service property offering 83 beautifully appointed bedrooms, a fine dining restaurant, brasserie, spa, swimming pool and a conference suite with uninterrupted lake views.
We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose: to create meaningful experiences that connect people, places, and memory. That means we don’t just offer stays, we create moments that matter.
The Opportunity: As a Food & Beverage Assistant, you will play a key role in the daily operation of our food and drink service, providing attentive and professional service while supporting the smooth running of the Food and Beverage operation. You will help create a relaxed and enjoyable atmosphere for guests, whether they are dining, enjoying drinks, or celebrating special occasions. Working closely with the Food & Beverage team, you will help maintain high standards of service, presentation and guest satisfaction at all times.
Key Responsibilities:
- Providing attentive food and beverage service to guests
- Taking orders accurately and delivering food and drinks promptly
- Supporting the bar and restaurant teams during service
- Preparing tables and ensuring areas are clean, organized and presentable
- Assisting with the setup and clear down of service areas
- Handling guest queries in a professional and helpful manner
- Processing orders and payments accurately
- Maintaining high standards of cleanliness and hygiene
- Working collaboratively with the wider Food & Beverage team
What We’re Looking For:
- Previous experience in a restaurant, bar or hospitality environment
- A friendly, professional and confident approach when interacting with guests
- A passion for delivering excellent customer service
- Good communication and interpersonal skills
- The ability to work efficiently in a busy environment
- Strong attention to detail and a commitment to high standards
- A positive, team-focused attitude and willingness to support colleagues
- Flexibility, reliability and a genuine enthusiasm for hospitality
What’s in It for You:
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meal on shift
- Share of monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of Pool and Gym facilities
- Enhanced holiday entitlement with service (up to 33 days)
- Learning and development opportunities, including apprenticeships, structured training and clear career pathways
Food & Beverage Assistant - Lakeside Hotel & Spa in Ulverston employer: Classic Lodges Hotels
Contact Detail:
Classic Lodges Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Lakeside Hotel & Spa in Ulverston
✨Tip Number 1
Get to know the Lakeside Hotel & Spa vibe! Before your interview, check out their website and social media. Understanding their style and values will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a friendly smile.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A polished appearance shows that you take pride in your work and are ready to represent the Lakeside Hotel & Spa.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart and show your enthusiasm for joining the team.
We think you need these skills to ace Food & Beverage Assistant - Lakeside Hotel & Spa in Ulverston
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to creating memorable moments for guests. We want to see that you genuinely care about making every guest's experience special.
Tailor Your Application: Make sure to customise your application to fit the Food & Beverage Assistant role. Highlight relevant experience in restaurants or bars, and mention specific skills that align with our values at Lakeside Hotel & Spa. This shows us you’ve done your homework and are really interested in joining our team!
Be Professional Yet Friendly: Strike a balance between professionalism and friendliness in your writing. Use a warm tone that reflects the welcoming atmosphere we create at Lakeside. Remember, we’re looking for someone who can connect with guests, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you’re keen to be part of our Lakeside family!
How to prepare for a job interview at Classic Lodges Hotels
✨Know the Company
Before your interview, take some time to research Lakeside Hotel & Spa and Classic Lodges. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your ability to create memorable experiences for guests.
✨Practice Common Interview Questions
Think about questions like 'How do you handle stress in a busy environment?' or 'Can you describe a time when you worked as part of a team?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the high standards of Lakeside Hotel & Spa.