At a Glance
- Tasks: Deliver exceptional food and drink service while creating memorable experiences for guests.
- Company: Lakeside Hotel & Spa, part of Classic Lodges, known for unique hospitality.
- Benefits: Enjoy generous discounts, wellbeing support, complimentary meals, and career development opportunities.
- Other info: Flexible hours and a vibrant work environment by beautiful Lake Windermere.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Set on the southern shores of Lake Windermere, just one mile from Newby Bridge, Lakeside Hotel & Spa is a luxury, full-service property offering 83 beautifully appointed bedrooms, a fine dining restaurant, brasserie, spa, swimming pool and a conference suite with uninterrupted lake views. We’re proud to be part of Classic Lodges—a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose: to create meaningful experiences that connect people, places, and memory.
As a Food & Beverage Assistant, you will play a key role in the daily operation of our food and drink service, providing attentive and professional service while supporting the smooth running of the Food and Beverage operation. You will help create a relaxed and enjoyable atmosphere for guests, whether they are dining, enjoying drinks, or celebrating special occasions. Working closely with the Food & Beverage team, you will help maintain high standards of service, presentation and guest satisfaction at all times.
Key Responsibilities
- Providing attentive food and beverage service to guests
- Taking orders accurately and delivering food and drinks promptly
- Supporting the bar and restaurant teams during service
- Preparing tables and ensuring areas are clean, organised and presentable
- Assisting with the setup and clear down of service areas
- Handling guest queries in a professional and helpful manner
- Processing orders and payments accurately
- Maintaining high standards of cleanliness and hygiene
- Working collaboratively with the wider Food & Beverage team
What We’re Looking For
- Previous experience in a restaurant, bar or hospitality environment
- A friendly, professional and confident approach when interacting with guests
- A passion for delivering excellent customer service
- Good communication and interpersonal skills
- The ability to work efficiently in a busy environment
- Strong attention to detail and a commitment to high standards
- A positive, team-focused attitude and willingness to support colleagues
- Flexibility, reliability and a genuine enthusiasm for hospitality
What’s in It for You
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meal on shift
- Share of monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of Pool and Gym facilities
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
Food & Beverage Assistant - Lakeside Hotel in Ulverston employer: Classic Lodges Hotels
At The Old Swan Hotel in Harrogate, we pride ourselves on creating meaningful experiences for both our guests and our team members. As part of Classic Lodges, we offer a supportive work culture that values genuine hospitality, with generous employee discounts, wellbeing support, and clear pathways for career development. Join us as a Kitchen Porter and be part of a dedicated team where your contributions are recognised and rewarded, all while working in a beautiful location that enhances your experience.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Lakeside Hotel in Ulverston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Classic Lodges Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Classic Lodges Hotels
Don't be shy about reaching out to Classic Lodges Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant - Lakeside Hotel in Ulverston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Classic Lodges Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Classic Lodges Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
