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- Tasks: Welcome guests, manage check-ins/check-outs, and handle reception duties.
- Company: Join the friendly team at Farington Lodge Hotel, a welcoming hospitality venue.
- Benefits: Enjoy flexible hours, discounts on room rates, and monthly tips.
- Why this job: Perfect for those seeking a dynamic role in a supportive environment with growth opportunities.
- Qualifications: Strong communication skills; previous experience is a plus but not required.
- Other info: Full training provided; must be available for weekends and evenings.
Location: Farington Lodge Hotel
Part Time Hours: Includes weekends and evenings as required
We have an excellent opportunity to join our friendly front of house team at Farington Lodge Hotel as a Part Time Receptionist. If you are an approachable, personable and organised individual with a commitment to guest service, we would be pleased to hear from you. This role is ideal for someone seeking flexible hours in a hospitality reception environment.
Receptionist Responsibilities – Guest Service & Hotel Administration
- Welcome guests and visitors warmly, delivering professional and friendly service at all times.
- Handle guest check-ins, check-outs and reservations, ensuring accuracy and efficiency using the hotel’s systems.
- Answer the telephone, respond promptly to email/enquiries, and assist guests with general information about the hotel and local area.
- Manage day-to-day reception duties, such as handling payments, issuing room keys and maintaining records in line with hotel policy.
- Communicate guest feedback, requests and special requirements to the relevant departments to ensure excellent guest satisfaction.
- Work collaboratively with colleagues in housekeeping, food and beverage, and management to deliver a seamless hotel experience.
- Assist with administrative tasks, including bookings, reporting, and maintaining a tidy and welcoming reception area.
- Uphold health and safety, privacy and security procedures for guests and colleagues throughout your shift.
Skills & Experience – Ideal Part Time Receptionist
- Strong interpersonal and communication skills, with the confidence to provide a great first impression to all guests.
- Previous experience in a hotel, hospitality, customer service or administration role is advantageous but not essential as full training will be provided.
- Excellent organisational skills, attention to detail, and the ability to multi-task in a busy environment.
- IT literate and able to quickly learn hotel reservation and payment systems.
- Team player with a positive approach, flexibility to cover a range of shifts including weekends and evenings.
- Ability to remain calm under pressure and solve problems efficiently for guests and colleagues.
- Commitment to maintaining a clean, safe and inclusive working environment.
Receptionist Job Benefits
- Friendly, supportive team and welcoming working atmosphere.
- Discounts on room rates within our hotel group.
- Opportunity to share in monthly tips.
- Recognition at annual company events and awards.
- Training and opportunities for ongoing development.
Application Process – Join Our Hotel Front Desk Team
If you are excited to deliver memorable experiences and great service as our new Part Time Receptionist, please click the apply link below and submit your CV with a short cover letter explaining why you would be perfect for this role.
We are proud to be an equal opportunities employer and encourage applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Part Time Receptionist employer: Classic Lodges Hotels
Contact Detail:
Classic Lodges Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its services before your interview. Knowing details about Farington Lodge Hotel, such as its amenities and local attractions, will help you engage confidently with guests and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills by role-playing common receptionist scenarios with a friend. This will help you feel more comfortable handling guest inquiries and check-ins, ensuring you can provide a warm and professional first impression.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for a busy reception shift. This will not only help you think through how to manage multiple tasks but also demonstrate your ability to stay calm under pressure during the interview.
✨Tip Number 4
Network with current or former employees of Farington Lodge Hotel if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach during the application process.
We think you need these skills to ace Part Time Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've interacted with guests or managed reception duties, even if they were in different settings.
Craft a Compelling Cover Letter: Write a short cover letter that showcases your personality and enthusiasm for the role. Mention specific skills that align with the job description, such as your organisational abilities and commitment to guest service.
Highlight Interpersonal Skills: In both your CV and cover letter, emphasise your strong interpersonal and communication skills. Provide examples of how you've created positive experiences for customers or worked effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Classic Lodges Hotels
✨Show Your People Skills
As a Part Time Receptionist, you'll be the first point of contact for guests. Make sure to demonstrate your strong interpersonal skills during the interview. Share examples of how you've provided excellent customer service in the past, and show that you can create a welcoming atmosphere.
✨Be Organised and Detail-Oriented
Highlight your organisational skills and attention to detail. Discuss any previous experience where you had to manage multiple tasks at once, especially in a busy environment. This will reassure the interviewer that you can handle the demands of the role effectively.
✨Familiarise Yourself with the Hotel
Before the interview, take some time to research Farington Lodge Hotel. Understand its services, values, and what makes it unique. This knowledge will help you answer questions more confidently and show your genuine interest in the position.
✨Prepare for Common Questions
Anticipate common interview questions related to guest service and problem-solving. Think about how you would handle difficult situations or guest complaints. Practising your responses will help you feel more confident and articulate during the interview.