At a Glance
- Tasks: Deliver warm, efficient service in our food and beverage outlets.
- Company: Join a vibrant hospitality team focused on guest satisfaction.
- Benefits: Enjoy monthly gratuities, discounts, and professional development opportunities.
- Other info: Flexible shifts with opportunities for growth in the hospitality industry.
- Why this job: Be part of creating memorable experiences for guests while working in a fun environment.
- Qualifications: Friendly attitude and strong customer service skills are essential.
The predicted salary is between 10 - 13 £ per hour.
We are looking for a reliable and guest-focused Food and Beverage Assistant to join our team on a part‑time basis. This is a key front‑of‑house role, responsible for delivering warm, efficient service across our food and beverage outlets and ensuring every guest enjoys a positive and memorable experience.
The Role
As a Food and Beverage Assistant, you will support daily service in our restaurant, brasserie and bar areas. You will take and serve food and drink orders, assist with set up and clear down, and contribute to maintaining high standards of presentation, cleanliness and guest care. You will work closely with the wider Food & Beverage team to provide seamless service during busy periods, events and regular service times.
About You
- Previous experience in a hospitality, restaurant or hotel environment (desirable but not essential)
- A friendly, professional and approachable manner when interacting with guests and colleagues
- Strong customer service and communication skills
- The ability to work efficiently in a busy, fast‑paced environment
- Attention to detail and pride in presentation and cleanliness
- A flexible, reliable attitude with willingness to work evenings and weekends
- A team‑focused approach and readiness to support colleagues across outlets
Key Responsibilities
- Provide excellent guest service, including taking orders, serving food and beverages, and checking guest satisfaction
- Assist with table setup, clearing and resetting according to service requirements
- Process payments accurately and follow cash handling procedures
- Maintain cleanliness and presentation of service areas, dining rooms and back‑of‑house spaces
- Support stock rotation and basic restocking tasks, reporting shortages to supervisors
- Adhere to licensing laws, health & safety and company policies, including the responsible service of alcohol
- Work with the Food & Beverage team to support events, private dining and promotional activity as required
What We Offer
- Share of monthly gratuities
- Employee Assistance Programme via Hospitality Action
- Discounted Bed & Breakfast rates across the Classic Lodges portfolio
- Discounted food and beverage when staying within the group
- Access to professional development, accredited training courses and apprenticeships
- Recognition programmes including Employee of the Quarter, Long Service Awards and Group Annual Awards
- Use of the onsite leisure facilities
This part‑time role involves a varied shift pattern including evenings and weekends. If you are passionate about hospitality, enjoy working in a team and are committed to delivering excellent guest experiences, we would be delighted to hear from you.
Part Time Food and Beverage Assistant employer: Classic Lodges Hotels
Join our vibrant team as a Part Time Food and Beverage Assistant, where we prioritise a warm and welcoming work culture that values every employee's contribution. With opportunities for professional development, discounted rates across our portfolio, and a supportive environment that recognises hard work through awards and programmes, we ensure that your experience here is both rewarding and enjoyable. Located in a dynamic hospitality setting, you'll thrive in a role that not only enhances your skills but also allows you to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Food and Beverage Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a coffee or a meal. This way, you can chat about your experience and show that you're genuinely interested in the place.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with taking orders and handling guest queries. It’ll help you shine during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Think of examples where you've worked well with others, especially in busy environments. This will show that you’re a great fit for the Food & Beverage team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part Time Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and working with guests.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, share how your skills can contribute to our team and enhance guest experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Classic Lodges Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Food and Beverage Assistant. Familiarise yourself with the tasks like taking orders, serving food, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about guest interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your suitability for the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional image of the hospitality industry. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
