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For Companies At a Glance
- Tasks: Install, maintain, and repair electro-mechanical equipment in the field.
- Company: Join OWL Services, a leader in tech solutions with a focus on safety.
- Benefits: Enjoy competitive pay, health benefits, and growth opportunities.
- Other info: Dynamic role with 30-40% travel and on-the-job training.
- Why this job: Be the frontline hero ensuring critical systems run smoothly for clients.
- Qualifications: Mechanical aptitude, problem-solving skills, and a good driving record.
The predicted salary is between 48000 - 52000 £ per year.
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment in the field. This role is ideal for a mechanically inclined, safety-focused professional who enjoys troubleshooting and working independently. As a technician, you will be the front line of service, ensuring critical systems such as POS equipment, alarms, and security devices operate efficiently across client locations.
Responsibilities
- Troubleshoot, inspect, repair, and replace electro-mechanical equipment
- Service devices such as cash registers, coin changers, alarms, and POS systems
- Diagnose equipment issues and implement effective solutions
- Complete service requests and maintenance repairs in a timely, professional manner
- Review work orders, manuals, and technical drawings
- Utilize testing devices, hand tools, and power tools
- Follow all safety protocols and company procedures
- Participate in a 24/7 on-call rotation
- Travel 30–40% overnight, including support for installations and upgrades
- Maintain accurate documentation using company systems and mobile devices
Must Have
- Mechanical aptitude and troubleshooting skills
- Ability to work independently and be a strong problem-solver
- Strong attention to safety and adherence to safety protocols
- Willingness to participate in a 24/7 on-call rotation
- Ability to travel 30–40% overnight
- Good driving record
- Proficiency with computers and smartphones
Nice to Have
- Experience with POS systems (Verifone, NCR)
- Experience with alarm systems
- Experience troubleshooting and repairing electro-mechanical equipment
- Ability to complete service requests professionally and efficiently
- Ability to read and interpret work orders, manuals, and technical drawings
- Experience using testing devices and hand/power tools
- Willingness to support installations and upgrades in other regions
Benefits
- Paid Time Off
- 401(k) Retirement Plan
- Health Care
- Dental Insurance
- Vision Insurance
- Overtime Pay
- On-the-Job Training
- Per Diems
- Growth Opportunities
Field Service Technician employer: Classet
Contact Detail:
Classet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with electro-mechanical equipment. Whether it's through internships, volunteer work, or even personal projects, showing that you can troubleshoot and repair will make you stand out.
✨Tip Number 3
Be ready for the interview! Brush up on your technical knowledge and be prepared to discuss how you've solved problems in the past. We want to see your mechanical aptitude in action, so think of examples that showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining OWL Services. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical aptitude and troubleshooting skills in your application. We want to see how you can tackle problems and keep things running smoothly!
Be Professional: When writing your application, keep it professional but let your personality shine through. We appreciate a friendly tone that reflects your ability to connect with clients while maintaining professionalism.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention your experience with POS systems or any relevant tools you've used – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Classet
✨Know Your Stuff
Make sure you brush up on your knowledge of electro-mechanical equipment and troubleshooting techniques. Familiarise yourself with common issues related to POS systems and alarms, as well as the tools you'll be using. This will help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed and repaired equipment. Be ready to explain your thought process and how you approached each problem. This will demonstrate your mechanical aptitude and ability to work independently.
✨Safety First!
Since safety is a big deal in this role, be prepared to discuss how you prioritise safety protocols in your work. Share any relevant experiences where you ensured safety while performing repairs or installations, showing that you take this aspect seriously.
✨Be Ready for On-Call Scenarios
Since the job involves a 24/7 on-call rotation, think about how you would handle being on call. You might want to share your thoughts on managing time effectively and being available for overnight travel. This shows you're committed and ready for the demands of the role.