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- Tasks: Install, maintain, and repair electro-mechanical equipment in the field.
- Company: Join OWL Services, a leader in tech solutions with a focus on safety and innovation.
- Benefits: Enjoy competitive pay, health benefits, paid time off, and growth opportunities.
- Why this job: Be the frontline hero ensuring critical systems run smoothly while travelling and troubleshooting.
- Qualifications: Mechanical aptitude, problem-solving skills, and a good driving record are essential.
- Other info: Dynamic role with 24/7 on-call rotation and opportunities for on-the-job training.
The predicted salary is between 23 - 25 £ per hour.
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment in the field. This role is ideal for a mechanically inclined, safety-focused professional who enjoys troubleshooting and working independently. As a technician, you will be the front line of service, ensuring critical systems such as POS equipment, alarms, and security devices operate efficiently across client locations.
Responsibilities
- Troubleshoot, inspect, repair, and replace electro-mechanical equipment
- Service devices such as cash registers, coin changers, alarms, and POS systems
- Diagnose equipment issues and implement effective solutions
- Complete service requests and maintenance repairs in a timely, professional manner
- Review work orders, manuals, and technical drawings
- Utilize testing devices, hand tools, and power tools
- Follow all safety protocols and company procedures
- Participate in a 24/7 on-call rotation
- Travel 30–40% overnight, including support for installations and upgrades
- Maintain accurate documentation using company systems and mobile devices
Must Have
- Mechanical aptitude and troubleshooting skills
- Ability to work independently and be a strong problem-solver
- Strong attention to safety and adherence to safety protocols
- Willingness to participate in a 24/7 on-call rotation
- Ability to travel 30–40% overnight
- Good driving record
- Proficiency with computers and smartphones
Nice to Have
- Experience with POS systems (Verifone, NCR)
- Experience with alarm systems
- Experience troubleshooting and repairing electro-mechanical equipment
- Ability to complete service requests professionally and efficiently
- Ability to read and interpret work orders, manuals, and technical drawings
- Experience using testing devices and hand/power tools
- Willingness to support installations and upgrades in other regions
Benefits
- Paid Time Off
- 401(k) Retirement Plan
- Health Care
- Dental Insurance
- Vision Insurance
- Overtime Pay
- On-the-Job Training
- Per Diems
- Growth Opportunities
Field Service Technician in Birmingham employer: Classet
Contact Detail:
Classet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a Field Service Technician role!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your mechanical aptitude. Bring examples of past work or even a portfolio that highlights your troubleshooting successes.
✨Tip Number 3
Be flexible and ready to travel! Since this role involves 30-40% overnight travel, show your willingness to hit the road. Mention any previous experiences where you’ve successfully managed travel for work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Technician in Birmingham
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your mechanical aptitude and troubleshooting skills. We want to see how your experience aligns with the role of a Field Service Technician, so don’t hold back!
Be Professional and Timely: Just like in the job, professionalism is key! Ensure your application is well-structured and free of errors. We appreciate candidates who can complete tasks efficiently, so submit your application on time through our website.
Safety First!: Since safety is a big part of the job, mention any relevant safety protocols you’ve followed in previous roles. This shows us that you take safety seriously, which is super important for this position.
Tailor Your Application: Make your application stand out by tailoring it to the specific requirements listed in the job description. Highlight your experience with POS systems or electro-mechanical equipment if you have it. We love seeing candidates who take the time to connect their background to what we’re looking for!
How to prepare for a job interview at Classet
✨Know Your Stuff
Before the interview, brush up on your knowledge of electro-mechanical equipment and troubleshooting techniques. Familiarise yourself with common devices like POS systems and alarms, as well as any specific tools mentioned in the job description. This will show that you're not just mechanically inclined but also genuinely interested in the role.
✨Safety First
Since safety is a big deal in this role, be prepared to discuss how you prioritise safety protocols in your work. Think of examples from your past experiences where you followed safety measures or dealt with potential hazards. This will demonstrate your commitment to maintaining a safe working environment.
✨Show Off Your Problem-Solving Skills
Be ready to share specific examples of how you've diagnosed and solved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewer see your analytical skills in action and how you approach challenges independently.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the types of projects you might work on. This shows that you're engaged and serious about the position. Plus, it gives you a chance to assess if OWL Services is the right fit for you too!