At a Glance
- Tasks: Diagnose and repair laptops, ensuring high-quality service for schools across the UK.
- Company: Join Class Technology Solutions, a leader in ICT solutions for education.
- Benefits: Enjoy 25 days holiday, a pension scheme, and employee benefits.
- Other info: Dynamic team environment with opportunities for growth and training.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Experience in IT repairs and strong problem-solving skills are essential.
The predicted salary is between 27000 - 27000 £ per year.
- Device Repairs Engineer Class Technology Solutions Ltd Crawley, England, GB
- Join a Team That Keeps Schools Running
- Device Repairs Engineer
Benefits:25 days holiday, company pension scheme, sage benefits, death-in service, buy additional holiday days scheme
Disclaimer: Applicant must have the right to work in the UK, no sponsorship available.
Class Technology Solutions (CTS)
, we're passionate about helping schools and educational organisations across the UK get the most from technology.
As a leading ICT solutions provider, we deliver expert consultancy, infrastructure, network services and managed IT support that empower education.
We're now looking for a
Repairs Engineer to join our busy Service Centre in Crawley.
This is an excellent opportunity for someone with a passion for technology, hardware repairs, and problem-solving to develop their skills within a supportive and growing team.
Whether you're experienced in laptop repairs or have a strong technical background and are keen to build your expertise, we'll provide training and support to help you succeed.
The Role
As a Device Repairs Engineer, you'll play a vital role in diagnosing, repairing and restoring laptops and other devices used by schools throughout the UK.
You'll work closely with colleagues across our Operations team, ensuring repairs are completed to a high standard whilst delivering an excellent service experience for our customers.
No two days are the same, and you'll have the opportunity to work with a wide range of devices and technologies while developing your technical expertise.
- What You'll Be Doing
- Device Diagnostics & Repairs
- Assess incoming laptops and identify faults, defects and accidental damage.
- Carry out hardware repairs, upgrades and modifications within your skillset.
- Install and configure Windows operating systems.
- Ensure all repairs are completed to a high standard, including device cleaning and reassembly.
- Support quality assurance processes by accurately recording diagnostic findings and repair outcomes.
- Maintain ESD processes and workshop standards.
- Customer Support & Service
- Update repair tickets and customer records accurately using our service management systems.
- Contribute to delivering exceptional customer service and positive customer experiences.
- Suggest improvements to processes and services.
- Support colleagues across the Operations department when required.
- Take ownership of your work and contribute to maintaining high standards across the team.
About You
You’ll be someone who enjoys solving technical problems, takes pride in producing quality work, and is motivated to deliver excellent customer service.
- Previous experience in an IT repair, service desk or technical support environment.
- Experience building, repairing or upgrading computer hardware.
- Good technical troubleshooting and problem-solving skills.
- Strong attention to detail and ability to work accurately.
- Good written and verbal communication skills.
- Positive, proactive and customer-focused approach.
- Ability to work independently and as part of a team.
- Experience diagnosing laptop hardware faults.
- Familiarity with Windows installation and configuration.
- Understanding of ESD-safe working practices.
Competitive salary and benefits package.
Chance to contribute to the company's success and growth.
Company Pension scheme.
25 days annual leave (not including Bank Holidays) increasing with length of service.
SAGE Employee benefits.
SAGE Employee assistance program.
Due to the nature of this role involving visiting education establishments successful applicants are required to provide an enhanced DBS disclosure.
Disclosure expense will be met by CTS.
- Full-time
- #J-18808-Ljbffr
Device Repairs Engineer employer: Class Technology Solutions Ltd
At Class Technology Solutions Ltd, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and dynamic work environment in Crawley. Our commitment to employee growth is evident through comprehensive training opportunities and a culture that values innovation and teamwork, ensuring that our Device Repairs Engineers not only excel in their roles but also contribute meaningfully to the educational sector. With competitive benefits including 25 days of holiday and a company pension scheme, we offer a rewarding career path for those passionate about technology and customer service.
Contact Details:
Class Technology Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Device Repairs Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Device Repairs Engineer role you’re after at Class Technology Solutions Ltd.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Class Technology Solutions Ltd a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Class Technology Solutions Ltd.
✨Apply Through Company Websites
When you spot a role like Device Repairs Engineer at Class Technology Solutions Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Device Repairs Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Device Repairs Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Class Technology Solutions Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Class Technology Solutions Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Class Technology Solutions Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with Class Technology Solutions Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Class Technology Solutions Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
