Senior Warehouse Operative in Crawley

Salary: £30,000 per annum

Benefits: 25 days holiday, company pension scheme, SAGE benefits, death-in-service, buy additional holiday days scheme

Disclaimer: Applicant must have the right to work in the UK, no sponsorship available.

Easy4U is part of Class Technology Solutions (CTS), a leading Education ICT solutions provider offering consultancy, infrastructure services, network development and upgrades, and managed support services to educational establishments across the UK. Easy4U is the UK arm of a successful European organisation, helping to transform how schools, parents, and students access, manage, and maintain technology.

As our operational complexity grows, tight control of inventory, accurate stock handling, and smooth logistics flow become critical. We are therefore looking for a Senior Warehouse Operative based at our Service Centre in Crawley to strengthen the day-to-day control of our warehouse and logistics operations.

This role sits at the heart of our logistics organisation. You will oversee the handling of incoming and outgoing goods, maintain accurate inventory records, and ensure devices and parts move efficiently through our systems. You will work closely with Operations, Repair, and Support teams to keep stock flowing smoothly and to continuously improve how we manage our warehouse.

Key Tasks and Responsibilities:

• Package & Inventory Handling
• Sort and process all incoming and internal packages, including:
• Odoo parts
• Terminations
• Incoming tickets
• Cancellations
• RMA repairs
• Ensure all packages are correctly identified, labelled, and routed to the appropriate next step in the process.
• Odoo System & Transfer Management
• Perform and manage all Odoo stock transfers, including:
• Booking incoming packages into the system
• Transferring parts and devices to repair, preparation, or technician locations
• Maintain accurate and real-time stock data in Odoo.
• Inventory Control & Stock Management
• Perform regular rack scans to ensure physical stock matches system records.
• Keep full oversight of own stock by:
• Booking in incoming own-stock parts
• Sorting parts into correct own-stock locations
• Performing cycle counts and resolving discrepancies
• Ensure inventory accuracy and traceability at all times.
• Terminations & Cancellations Processing
• Manage the logistics flow for terminations and cancellations, including:
• Creating own-stock tickets
• Labelling returned devices
• Sorting devices for final checks, repairs, or refurbishment
• Ensure compliant and structured handling of returned assets.
• Repairs, Salvaging & Refurbishment
• Oversee the salvaging of scrap devices to recover usable refurbished parts.
• Ensure salvaged components are correctly processed, stored, and booked into stock where applicable.
• Supplier & Warranty Claims
• Create and manage claims for faulty parts and accessories with suppliers.
• Coordinate returnable parts processes with suppliers such as: Dell, Lenovo, Microsoft
• Track claim statuses and ensure timely resolution and credit/replacement.

Personal Specification:

• Strong analytical mindset with excellent attention to detail
• Highly organised, with the ability to prioritise and manage multiple tasks in a fast-paced operational environment
• Calm, structured, and solution focused when working under pressure
• Able to work independently and collaboratively with cross-functional teams
• Proactive, curious, and improvement-focused
• Reliable, accountable and confident taking ownership of day-to-day responsibilities

Key Behaviours:

• Accuracy and attention to detail
• Ownership and accountability
• Organised and structured working
• Proactive problem-solving
• Process-driven approach
• Collaboration and communication
• Continuous improvement mindset
• Calm under pressure
• Reliability and consistency
• Customer/service focus

Skills & Experience:

Essential:

• Minimum of 2 years' experience working in a warehouse, logistics, stock control, or inventory management environment.
• Strong communication skills (written and verbal)
• Confidence working with operational data and performance metrics
• Competence using Microsoft Office applications (Word, Excel, Outlook)
• Ability to follow structured processes while identifying improvement opportunities

Desirable:

• Experience working with ticketing, ERP, Odoo or alternative warehouse management systems

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a growing and evolving operational environment
• Exposure to cross-functional teams and end-to-end operational processes
• Chance to contribute directly to service quality and operational performance
• Death in Service benefit.
• Company Pension scheme.
• 25 days annual leave (not including Bank Holidays) increasing with length of service.
• SAGE Employee benefits.
• SAGE Employee assistance program.

Due to the nature of this role involving visiting education establishments, successful applicants are required to provide an enhanced DBS disclosure. Disclosure expense will be met by CTS.

At CTS we are committed to safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work with us. This post is subject to a range of vetting checks, including a criminal record disclosure.

We welcome applications from candidates of all backgrounds and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know.