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- Tasks: Welcome VIP clients and ensure a luxurious experience in reception and lounge areas.
- Company: Join a dynamic team focused on exceptional customer service and hospitality.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of creating memorable experiences for clients in a fast-paced, exciting setting.
- Qualifications: Experience in hospitality or customer service, with strong communication skills required.
- Other info: Must be willing to commute to Feltham and undergo a 5-year background check.
The predicted salary is between 24000 - 36000 £ per year.
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- Provide a warm and professional welcome to VIP clients, visitors, and customers, ensuring a positive first impression.
- Maintain the reception and lounge areas to the highest standards, ensuring they are clean, organised, and luxurious.
- Anticipate client needs, offering attentive and efficient service that enhances the customer experience.
- Set up and prepare meeting rooms, ensuring they are immaculate, organised, and fully equipped with necessary materials.
- Serve food and beverages to clients and visitors, delivering a high standard of service with attention to detail.
- Collaborate with the hospitality and catering teams to meet operational requirements seamlessly.
- Handle administrative tasks as needed, supporting the smooth running of the office and client-facing spaces.
Requirements:
- Proven experience in a VIP host, hospitality, customer service, or related role.
- Exceptional communication and interpersonal skills with a polished, professional demeanour.
- Basic IT skills, including proficiency in Teams, Excel, and email composition.
- Ability to multitask, stay organised, and provide proactive service in a fast-paced environment.
- Impeccable attention to detail, flexibility, and a customer-focused mindset.
- Ability to commute to Feltham.
- Willingness to undergo a 5-year background check.
This is a fantastic opportunity for someone with a passion for customer service and hospitality to join a dynamic team as a VIP Host, delivering memorable experiences to clients and visitors.
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VIP Host employer: Class 1 Personnel
Contact Detail:
Class 1 Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Host
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience as VIP hosts. Attend events or join online forums where you can connect with others in the field and gain insights into what makes a successful VIP host.
✨Tip Number 2
Familiarise yourself with the latest trends in customer service and hospitality. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to providing exceptional service.
✨Tip Number 3
Practice your communication skills by engaging in role-playing scenarios with friends or family. This will help you refine your ability to make a warm and professional first impression, which is crucial for a VIP host.
✨Tip Number 4
Research StudySmarter and understand our company culture and values. Tailor your approach to align with our mission, showcasing how your skills and experiences can contribute to enhancing the customer experience at our organisation.
We think you need these skills to ace VIP Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you provided exceptional service, especially in a VIP context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and hospitality. Mention specific experiences that demonstrate your ability to create a welcoming environment and anticipate client needs.
Highlight Communication Skills: In your application, emphasise your exceptional communication and interpersonal skills. Provide examples of how you've successfully interacted with clients or managed difficult situations in the past.
Showcase Attention to Detail: Demonstrate your attention to detail by mentioning specific instances where your meticulousness improved a client's experience. This could include maintaining high standards in previous roles or ensuring all meeting materials were perfectly organised.
How to prepare for a job interview at Class 1 Personnel
✨Showcase Your Customer Service Skills
As a VIP Host, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for clients, highlighting your attention to detail and proactive approach.
✨Demonstrate Professionalism
Since the role requires a polished and professional demeanour, dress appropriately for the interview and maintain a confident posture. Your first impression matters, so ensure you exude warmth and professionalism right from the start.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and any recent news or events. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations as a VIP Host. Think of scenarios where you had to manage difficult clients or multitask under pressure, and be ready to discuss your thought process and actions.
