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- Tasks: Deliver exceptional customer service in VIP lounges at Heathrow Airport.
- Company: Join the UK's largest hospitality and catering company with a strong community presence.
- Benefits: Competitive pay, teamwork environment, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team and create memorable experiences for VIP guests.
- Qualifications: Previous experience in hospitality, excellent customer service skills, and a smart appearance.
- Other info: Flexible shifts and opportunities for career growth in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Class 1 Personnel are currently recruiting VIP Hosts for some of the most prestigious Lounges based at Heathrow Airport in Hounslow. This role mainly consists of providing excellent customer service to customers in the VIP lounges at Heathrow in the safest way following all Health and Safety guidelines.
Shift Times: Early (4:30 AM - 1:00 PM) and Late (12:30 PM - 10:30 PM) - flexibility for both is essential.
The Candidate: To be considered for the VIP Host role, you will need to demonstrate good attention to detail skills. The ideal person for this position would need the following:
- Previous experience in a similar role would be beneficial
- Very smart appearance
- Be able to provide your last 5 years history
- Be prepared to undergo a UK criminal check
- Hard working
- Keen and have a "can do attitude"
- Reliable
- UK right to work
- Proof of National Insurance
- Be able to get to Heathrow Airport for 04:00 AM
Key Responsibilities:
- Provide top level customer service to all customers within the lounge
- Work closely with fellow VIP Hosts staff to ensure smooth and efficient service
- Maintain hygiene, health, and safety standards in the kitchen
- Support stock control and maintain cleanliness and organisation
- Follow direction from senior chefs and contribute to the overall success of the kitchen
Requirements:
- Previous experience in a Host role or similar position
- Excellent customer facing skills and teamwork skills
- Flexibility with shift patterns
- Ability to present for an in-person interview
- Very smart dress code would be required for this position
The Company: They are the UK’s largest hospitality and catering companies with a strong presence within community services in the area. They’re a great company to work for. People join them for many reasons, such as they:
- Like working as part of a strong team
- Are offering good rates of pay
- Are valued
The company works continuously to build a truly diverse and inclusive culture. They welcome and encourage candidates from all aspects of diversity to apply for this role.
Interested? If you think you’re right for this VIP Host position, then click the 'Apply Now' button, send us your CV and we’ll consider you for the first round of interviews.
Locations
VIP Host in Hounslow, London employer: Class 1 Personnel
Contact Detail:
Class 1 Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Host in Hounslow, London
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention what excites you about working with them.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences that highlight your ability to handle VIP customers.
✨Tip Number 3
Dress to impress! For a VIP Host position, a smart appearance is key. Make sure you look the part when you show up for interviews or trial shifts.
✨Tip Number 4
Be flexible with your availability! The shift patterns are varied, so showing that you can adapt will make you stand out. Let us know your availability when you apply through our site!
We think you need these skills to ace VIP Host in Hounslow, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in hospitality or similar roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service expertise!
Dress to Impress: Since the role requires a very smart appearance, ensure your CV reflects your professionalism. A neat and tidy format can make a great first impression, just like you would in the VIP lounge!
Be Honest About Your History: We’ll need your last 5 years of history, so be prepared to provide that information. Honesty is key, and it helps us get to know you better right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Class 1 Personnel
✨Dress to Impress
Since the role requires a very smart appearance, make sure you choose an outfit that reflects professionalism and aligns with the company's dress code. A well-fitted suit or smart attire can make a great first impression.
✨Know Your Customer Service Skills
Brush up on your customer service experience and be ready to share specific examples of how you've provided excellent service in the past. Think about situations where you went above and beyond for a customer, as this will showcase your suitability for the VIP Host role.
✨Be Ready for Flexibility
The job requires flexibility with shift patterns, so be prepared to discuss your availability during the interview. Highlight your willingness to adapt to early morning or late shifts, as this shows you're committed and reliable.
✨Research the Company
Take some time to learn about the company and its values. Understanding their commitment to diversity and inclusion can help you align your answers with what they’re looking for, making you a more appealing candidate.
