At a Glance
- Tasks: Lead and manage office support teams to ensure operational excellence.
- Company: Dynamic training provider focused on education and learner success.
- Benefits: Competitive salary, career development, and a supportive work culture.
- Other info: Join a growing organisation with opportunities for personal and professional growth.
- Why this job: Make a real impact in education while leading a passionate team.
- Qualifications: Experience in education management and strong leadership skills.
The predicted salary is between 35000 - 40000 £ per year.
Bedford
Full time and Permanent
£35,000 - £40,000
Role Purpose: The General Manager will oversee the operational management of the office support teams, including Programme Support Officers, the Coordination Supervisor and their subordinate staff, Data Coordinators, and Administrative personnel. The successful candidate will ensure high standards of performance, compliance, professionalism, safeguarding, data management, reporting, and office culture across the organisation. This role is central to maintaining an efficient, compliant, and supportive working environment within a Further Education and Independent Training Provider setting.
Key Responsibilities
- Operational Leadership
- Lead and manage all office-based operational support staff.
- Oversee the work of:
- Programme Support Officers
- Coordination Supervisor and coordination team
- Data Coordinators
- Administrative staff
- Ensure all teams operate efficiently, professionally, and collaboratively.
- Monitor workloads and allocate resources effectively to meet business priorities and learner needs.
- Support continuous improvement across operational processes and systems.
- Management Information & Reporting
- Ensure compliant and effective use of the organisation’s Management Information Systems (MIS).
- Maintain high standards of data accuracy, integrity, and audit readiness.
- Produce and oversee Power BI reporting and operational performance dashboards.
- Monitor KPIs, learner data, attendance, funding evidence, and operational metrics.
- Support quality assurance and compliance activities relating to ESFA, Ofsted, awarding bodies, and internal audits.
- Team Management & Culture
- Promote a positive, inclusive, supportive, and accountable workplace culture.
- Ensure excellent standards of office conduct and professional behaviour.
- Monitor staff attendance, punctuality, and overall performance.
- Conduct regular team meetings, supervision sessions, and performance reviews.
- Support staff wellbeing, engagement, and professional development.
- Address conduct or performance concerns in line with company policies.
- Safeguarding & Compliance
- Ensure all office staff complete mandatory safeguarding and compliance training.
- Promote a strong safeguarding culture across all teams.
- Support adherence to GDPR, health & safety, equality and diversity, Prevent Duty, and organisational policies.
- Work closely with senior leadership to maintain compliance with regulatory requirements.
Essential Criteria
- Experience
- Significant experience working within a Further Education college or Independent Training Provider (ITP) environment.
- Proven experience managing operational or administrative teams.
- Experience overseeing learner data, MIS systems, and funding compliance.
- Experience using Power BI and producing operational reports.
- Experience managing staff performance and office operations.
- Knowledge & Skills
- Strong understanding of FE funding and compliance requirements.
- Excellent organisational and leadership skills.
- Strong communication and interpersonal abilities.
- High attention to detail and data accuracy.
- Ability to manage multiple priorities effectively.
- Confident using Microsoft Office, MIS systems, and reporting tools.
- Strong understanding of safeguarding and compliance responsibilities.
- Desirable Criteria
- Experience preparing for Ofsted inspections or funding audits.
- Knowledge of ESFA funding rules and learner evidence requirements.
- ILM or management qualification.
- Experience implementing operational improvement initiatives.
Personal Attributes
- Professional and approachable
- Highly organised and proactive
- Supportive and people-focused
- Calm under pressure
- Solutions-oriented
- Committed to continuous improvement
- Passionate about education and learner success
What We Offer
- Opportunity to work within a growing and innovative education organisation
- Supportive leadership team and collaborative culture
- Career development opportunities
- Meaningful role supporting learners and education delivery
- Office-based role with direct impact on organisational success
The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974.
To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application.
General Manager (Training Provider) in Ampthill employer: Clarus Education
As a General Manager at our Bedford-based training provider, you will join a dynamic and supportive team dedicated to fostering an inclusive workplace culture that prioritises employee wellbeing and professional development. We offer competitive salaries, opportunities for career advancement, and the chance to make a meaningful impact on learners' success in a growing educational organisation. Our commitment to continuous improvement and compliance ensures a rewarding environment where your leadership can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Training Provider) in Ampthill
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about leading teams and fostering a positive environment, be ready to share how you can contribute to that culture during your chat with potential employers.
✨Tip Number 3
Showcase your experience with data management and compliance in your conversations. Highlight specific examples of how you've successfully overseen operational processes and ensured high standards in previous roles – this will set you apart from the competition!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace General Manager (Training Provider) in Ampthill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience and any relevant operational management roles you've held in the education sector.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use numbers and examples to show how you’ve improved processes or led successful teams in previous roles.
Keep It Professional Yet Personal:While we want to see your professional side, don’t be afraid to let your personality shine through. A touch of warmth and approachability can make your application stand out in a sea of formal submissions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you’ll ensure your application reaches us quickly and efficiently, and you can easily keep track of your application status.
How to prepare for a job interview at Clarus Education
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Further Education sector and the role of a General Manager. Brush up on your knowledge of compliance, safeguarding, and operational management to show you’re the right fit for the job.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and improving office culture. Think about times when you’ve successfully led a team through challenges or implemented changes that boosted performance.
✨Be Data Savvy
Since this role involves overseeing Management Information Systems and reporting, be ready to discuss your experience with data accuracy and tools like Power BI. Bring examples of how you’ve used data to drive decisions or improve processes.
✨Culture Fit Matters
Demonstrate your understanding of creating a positive workplace culture. Share your thoughts on how you would promote inclusivity and support staff wellbeing, as these are key aspects of the role.
