At a Glance
- Tasks: Be the go-to tech partner for enterprise customers, ensuring they get the most from our platform.
- Company: Join Claroty, a leader in cybersecurity protecting critical infrastructure worldwide.
- Benefits: Competitive salary, travel opportunities, and a commitment to diversity and inclusion.
- Other info: Dynamic team culture with opportunities for professional growth and innovation.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology.
- Qualifications: 5+ years in technical roles, fluent in English and German, strong networking knowledge.
The predicted salary is between 44817 - 54777 £ per year.
We’re growing and looking to hire a
Technical Account Manager (German speaker) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running.
We’re a fast-growing, award-winning team where innovation meets purpose and we want you to help us define the future of cybersecurity.
About The Role
As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform.
You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success.
This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.
Responsibilities
As a Technical Account Manager, your impact will be
- Partner with customers to plan, design, deploy, and configure Claroty’s solutions to meet their technical and business objectives while driving measurable value.
- Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices.
- Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
- Proactively identify risks, gaps, and opportunities for improvement across customer environments.
- Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams.
- Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.
- Support escalations and complex technical scenarios in partnership with Support and R&D teams.
- Drive executive-level technical conversations and present strategic roadmaps aligned with customers’ cybersecurity and operational objectives.
- Travel up to 30% to support on-site engagements, workshops, and strategic meetings.
Requirements
What you need to succeed in this role
- 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.
- Full professional proficiency in English and German (written and spoken) is a must.
- Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial.
- Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles.
- Experience with Operational Technology (OT) environments and industrial networks – a strong advantage.
- Solid understanding of cybersecurity principles and secure network architecture.
- CCNA and/or CCNP certification is a strong plus.
- Strong communication and presentation skills with the ability to engage both technical and executive stakeholders.
- Customer-centric mindset with the ability to build trusted, long-term partnerships.
- Willingness to travel up to 30%.
- About Claroty
Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life.
The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection.
Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance-whether in the cloud with Claroty x Dome or on-premise with Claroty Continuous Threat Detection (CTD).
Claroty is deployed by hundreds of organizations at thousands of sites globally.
The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America.
To learn more, visit claroty. com .
Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all.
We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.
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Technical Account Manager (German speaker) employer: Claroty
At Claroty, we prioritise our employees' growth and well-being, fostering a dynamic work culture that thrives on innovation and collaboration. As a Technical Account Manager, you will not only engage with cutting-edge technology but also enjoy opportunities for professional development in a supportive environment that values integrity and customer obsession. With a global presence and a commitment to diversity, Claroty offers a unique chance to make a meaningful impact in the cybersecurity landscape while working alongside passionate professionals in a fast-paced, award-winning team.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager (German speaker)
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Claroty, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Claroty
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Claroty. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Technical Account Manager (German speaker)
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Claroty insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Claroty that you’re committed to staying ahead in the game.
How to prepare for a job interview at Claroty
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Claroty to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Claroty.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
