At a Glance
- Tasks: Manage the London Showroom and provide top-notch customer service to the team and visitors.
- Company: Join Clarks, a heritage brand redefining shoemaking since 1825.
- Benefits: Great training, career progression, and a chance to make your mark globally.
- Why this job: Be part of a legacy brand while driving innovation and customer experience.
- Qualifications: Strong interpersonal skills and previous admin support experience at a senior level.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant.
Responsibilities
- Drive strong perception of Clarks brand to all wholesale customers and external visitors in the UK/ROI London Showroom and Office.
- Deliver reception, administrative and support services for all areas enabling effective meetings.
- Manage the seasonal sample and showroom coordination, set up, as well as any change over - ensuring a regimented management and planning.
- Coordinate the showroom space for all end uses- predominantly UK and European sales launches, key account appointments and UK selling, as well as all events held in the space including board and shareholder events and meetings.
- Ensure the efficient running of the London showroom & office managing facilities, maximizing efficiency & return on investment.
- Liaise with landlords of London and with service suppliers on day-to-day building management issues, maintaining communication with Properties and IT teams as appropriate and attend quarterly resident meetings.
- Carry out Health and Safety requirements including fire warden responsibilities for the London premises, teams and visitors to deliver legal requirements and a safe working and selling environment.
- Manage all post, deliveries and telephone enquiries and priorities actions, using initiative and judgement regarding the relevant person to respond.
- Provide administrative support to Head of Sales including the coordination of centralized documentation for the sales team to drive UK/ROI wholesale efficiencies.
- Provide administrative support for the wider sales team (purchase orders, expenses, holidays, attendance records and locations) to enable team to focus on selling and driving growth.
- Support wider region teams with required actions to deliver great service to all third parties in use of London showroom & office space.
Qualifications
- Good interpersonal skills and ability to deal effectively with colleagues at all levels as well as represent the brand to our wholesale customers.
- Previous experience of providing administration support at a Senior Level.
- Confident style with experience of handling sensitive information in a confidential manner.
- Ability to work autonomously and manage own workload.
- Excellent IT skills, with comprehensive knowledge of Microsoft office (including experience of SAP, excel and PowerPoint packages); A strong understanding of the Clarks brand, product and business as well as wholesale channel.
- Good communication skills, able to articulate in a clear and concise style both orally and in writing.
- Good time management skills and ability to prioritise.
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
Wholesale Showroom & Sales Coordinator employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Showroom & Sales Coordinator
✨Tip Number 1
Get to know the Clarks brand inside out! Familiarise yourself with their history, products, and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Clarks. You never know who might give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Clarks team. Don’t miss out!
We think you need these skills to ace Wholesale Showroom & Sales Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your passion for the Clarks brand.
Tailor Your Application: Make sure to tailor your application specifically for the Wholesale Showroom & Sales Coordinator role. Highlight your relevant experience in administration and customer service, and how it aligns with what we’re looking for at Clarks.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Clarks family!
How to prepare for a job interview at Clarksoutlet
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Clarks' history, values, and product range. Understanding the brand's heritage and its significance in the footwear industry will help you articulate how you can contribute to maintaining that strong perception among wholesale customers.
✨Showcase Your Admin Skills
Since the role involves providing administrative support, be ready to discuss your previous experiences in this area. Bring examples of how you've effectively managed workloads, prioritised tasks, and supported senior-level staff. Highlight any specific tools or software you’ve used, especially Microsoft Office and SAP.
✨Demonstrate Your Interpersonal Skills
This position requires excellent communication and interpersonal skills. Prepare to share examples of how you've successfully interacted with colleagues at various levels and handled sensitive information. Think about situations where you’ve represented a brand positively and how you can bring that experience to Clarks.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and time management skills. Think of scenarios where you had to coordinate multiple tasks or manage a busy showroom environment. Be ready to explain your thought process and how you ensured efficiency and effectiveness in those situations.