Clarksoutlet is seeking a strategic Service Delivery Manager to govern external IT providers, focusing on senior stakeholder engagement and service performance. The role acts as the single escalation point for service issues and drives continuous improvement.
You will build trusted relationships with business leaders, ensure IT services meet expectations, and coordinate with internal IT teams to maintain service continuity across retail and eCommerce platforms.
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Remote IT Service Delivery & Governance Lead in Street employer: Clarksoutlet
Clarks is an exceptional employer that values innovation and teamwork, making it a fantastic place for those looking to grow in a leadership role. With a strong focus on employee development, a supportive work culture, and a comprehensive benefits package including life assurance and store bonuses, Clarks ensures that every team member feels valued and motivated. Join us in our vibrant retail environment where your contributions truly make a difference and every day brings new adventures.
