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For Companies At a Glance
- Tasks: Lead and motivate the store team to maximize sales and enhance consumer experience.
- Company: Join Clarks, a renowned brand focused on delivering quality footwear and exceptional service.
- Benefits: Enjoy competitive pay, team discounts, and opportunities for personal development.
- Why this job: Be part of a dynamic team that values leadership, creativity, and customer satisfaction.
- Qualifications: Retail management experience with strong leadership, communication, and organizational skills required.
- Other info: This role offers a chance to shape the store's success and develop your career.
The predicted salary is between 28800 - 43200 £ per year.
Now Hiring: Store Manager – Walk the path and lead with Clarks!
Are you ready to step into a leadership role with a company that values passion, fun, and exceptional customer service? Clarks is looking for a Store Manager to lead our team at our Oxford store!
Why Join Clarks?
We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since 1825. That’s right! 200 years! If you have a great attitude , love working with people, and are ready to grow in a leadership role, we want to hear from you!
What We’re Looking For:
- A positive, customer-focused mindset.
- Strong communication and team leadership skills.
- Ability to inspire and motivate a team passionate about creating an exceptional shopping experience.
- Retail or customer service experience (bonus points for leadership experience, but we will train the right person!).
Responsibilities:
- Lead and motivate the team to achieve targets and deliver excellent customer experiences.
- Manage controllable costs and efficiencies to proactively improve profitability.
- Oversee the management of the sales floor during trading hours.
- Review commercial opportunities and customer feedback to enhance sales and take appropriate actions.
- Implement the trading plan, including visual merchandising, to ensure the store and team are prepared for all trading periods.
- Plan staffing levels according to trading needs and manage rotas.
- Complete all employment documentation to ensure accurate and timely payment for team members, including management team capabilities.
- Recruit, develop, and train a high-performing, engaged team.
- Manage Health and Safety procedures, ensuring team understanding of responsibilities.
- Handle Employee Relations issues fairly and in accordance with company policies.
- Review personal performance and maintain a development plan.
- Manage cash, stock, and security procedures to company standards, ensuring team understanding.
- Ensure store compliance with all legal and company requirements, including visual merchandising, PCI, data protection, and right to work.
- Drive the implementation of new initiatives to meet store objectives.
- Ensure effective store administration and stock management to maximize sales and minimize losses.
Employee discounts on our legendary shoes and growth opportunities within Clarks await you!
Be Part of Something Great!
If you’re ready to lead with Clarks and be part of a company that celebrates creativity, community, and customer connection, apply today!
This document describes the general nature and level of work only. It is not an exhaustive list of all skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time.
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Store Manager employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Clarks' brand values and customer experience standards. Understanding what makes Clarks unique will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to lead a team and drive sales. Be ready to discuss specific strategies you've implemented to improve consumer satisfaction and achieve targets.
✨Tip Number 3
Research current retail trends and how they apply to Clarks. Being knowledgeable about the industry will allow you to engage in meaningful conversations during your interview and show your passion for retail management.
✨Tip Number 4
Network with current or former Clarks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable as you prepare for your application and interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly focusing on your leadership skills, budget management, and consumer experience. Use specific examples to demonstrate how you've met or exceeded sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of Clarks' business objectives. Mention how you can lead and motivate a team to enhance the consumer experience and achieve set KPIs.
Showcase Your Leadership Experience: Emphasize your significant leadership experience in your application. Provide examples of how you've successfully managed teams, coached team members, and handled employee relations issues in previous roles.
Highlight Relevant Skills: Clearly outline your technical skills such as IT proficiency, planning, prioritizing, and commerciality. Make sure to mention your experience with stock management and visual merchandising, as these are crucial for the role.
How to prepare for a job interview at Clarksoutlet
✨Show Your Leadership Skills
As a store manager, you'll need to lead and motivate your team. Be prepared to share specific examples of how you've successfully led a team in the past, focusing on your ability to inspire and drive results.
✨Demonstrate Your Commercial Awareness
Understanding the business side of retail is crucial. Discuss how you've managed budgets, improved profitability, or utilized consumer feedback to enhance sales. This shows that you can think strategically about the store's performance.
✨Highlight Your Experience with Visual Merchandising
Since visual merchandising is key to attracting customers, be ready to talk about your experience in this area. Share examples of how you've implemented effective merchandising strategies that increased foot traffic and sales.
✨Prepare for Behavioral Questions
Expect questions about handling employee relations and underperformance issues. Prepare to discuss how you've managed these situations fairly and in accordance with company policies, showcasing your problem-solving skills.
