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For Companies At a Glance
- Tasks: Engage customers and sell shoes while maintaining high retail standards.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values personal growth and offers a fun work environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for students looking for part-time work with a reputable brand.
Job Overview: To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Dimensions
People: N/A
Impact: Compliance
Responsibilities
• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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Sales Team Member employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interactions.
✨Tip Number 2
Demonstrate your customer service skills by engaging in role-play scenarios with friends or family. Practising how to deliver a great brand experience can prepare you for real-life situations in the store.
✨Tip Number 3
Show your enthusiasm for maintaining high retail standards. Visit a Clarks store and observe how staff maintain the sales floor and stockroom. This will give you insights into what is expected and allow you to discuss your observations during the interview.
✨Tip Number 4
Prepare to discuss your personal development plan and how you review your performance. Being able to articulate your growth mindset and commitment to achieving KPIs will impress the hiring team.
We think you need these skills to ace Sales Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and expectations. Tailor your application to highlight how your skills and experiences align with the requirements of the Sales Team Member position.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or sales experience you have. Mention specific achievements related to sales targets or customer service that demonstrate your ability to meet KPIs.
Showcase Your Knowledge: Demonstrate your understanding of Clarks as a brand in your application. Mention any knowledge you have about their products, values, and customer service approach to show that you are genuinely interested in the role.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a retail environment.
How to prepare for a job interview at Clarksoutlet
✨Know Your Products
Familiarise yourself with Clarks' range of shoes and accessories. Be prepared to discuss specific products, their features, and how they meet consumer needs. This will show your enthusiasm and knowledge during the interview.
✨Demonstrate Sales Techniques
Understand the selling models that Clarks employs and be ready to demonstrate how you would apply these techniques in a real sales scenario. Practice articulating the benefits of products to potential customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured a positive experience for customers, as this is crucial for the role.
✨Dress the Part
Make sure to present yourself smartly and in line with Clarks' brand image. Wearing appropriate attire not only reflects your understanding of the company culture but also shows respect for the interview process.
