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- Tasks: Engage customers and sell shoes while maintaining store standards.
- Company: Join Clarks, a leading footwear brand known for quality and style.
- Benefits: Enjoy flexible hours, employee discounts, and a fun team environment.
- Why this job: Be part of a vibrant culture that values personal growth and customer connection.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for sales.
- Other info: Opportunity for career development and performance-based rewards.
The predicted salary is between 12000 - 18000 £ per year.
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Responsibilities:
- Support the achievement of key store KPIs by delivering sales at target levels set by the store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Sales Team Member employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you become comfortable with delivering a great brand experience and meeting consumer needs effectively.
✨Tip Number 3
Stay updated on retail trends and best practices in visual merchandising. Being knowledgeable about how to maintain high retail standards will demonstrate your commitment to the role and impress the hiring team.
✨Tip Number 4
Showcase your ability to work as part of a team by discussing any previous experiences where you collaborated with others to achieve targets. Highlighting your teamwork skills can set you apart from other candidates.
We think you need these skills to ace Sales Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and expectations. Highlight how your skills and experiences align with the requirements, especially in sales and customer service.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or sales. Emphasise any achievements related to meeting KPIs or delivering excellent customer service, as these are crucial for the Sales Team Member role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Clarks brand and your understanding of their selling models. Mention specific examples of how you've successfully contributed to sales targets in previous roles.
Highlight Soft Skills: In your application, make sure to highlight soft skills such as communication, teamwork, and problem-solving. These are essential for providing a great consumer experience and maintaining high retail standards.
How to prepare for a job interview at Clarksoutlet
✨Know Your Products
Familiarise yourself with Clarks' range of shoes and accessories. Be prepared to discuss specific products, their features, and how they meet customer needs. This shows your enthusiasm and helps you articulate the benefits during the interview.
✨Demonstrate Sales Techniques
Understand the selling models that Clarks employs and be ready to demonstrate how you would use them in a real sales scenario. Practising role-play situations can help you feel more confident in articulating features, advantages, and benefits.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for delivering a great brand experience.
✨Dress the Part
Make sure to present yourself smartly and in line with Clarks' brand image. Wearing appropriate attire not only reflects your understanding of the company culture but also demonstrates your commitment to maintaining high retail standards.
