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- Tasks: Engage customers and sell shoes while maintaining high retail standards.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant team culture.
- Why this job: Perfect for those who love fashion and want to make a positive impact on customer experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity for personal development and growth within the company.
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Responsibilities- Support the achievement of key store KPIs by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
sales team member employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land sales team member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interview.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Highlight how you've successfully engaged with customers and contributed to a positive shopping experience.
✨Tip Number 3
Show your enthusiasm for the brand and its values. Research Clarks' history and mission, and be prepared to discuss how you align with their commitment to quality and customer satisfaction.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets and KPIs. Think of strategies you've used in the past to meet or exceed goals, and be ready to share these insights during your conversation.
We think you need these skills to ace sales team member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations. Highlight how your skills and experiences align with the requirements, especially in sales and customer service.
Tailor Your CV: Customise your CV to reflect relevant experience in retail and sales. Emphasise any achievements related to KPIs or targets, and include specific examples of how you've delivered great customer experiences in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Clarks brand and your understanding of their selling models. Mention your ability to maintain high retail standards and your commitment to health and safety procedures.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Clarksoutlet
✨Know Your Products
Familiarise yourself with Clarks' range of shoes and accessories. Be prepared to discuss specific products, their features, and how they meet consumer needs. This shows your enthusiasm and helps you articulate the benefits during the interview.
✨Demonstrate Sales Techniques
Understand the selling models that Clarks employs and be ready to demonstrate how you would use them in a real sales scenario. Practising role-play scenarios can help you feel more confident in articulating features, advantages, and benefits.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure a great consumer experience, as this is crucial for the role.
✨Dress the Part
Make sure to present yourself smartly and in line with Clarks' brand image. Wearing appropriate attire not only reflects your understanding of the company culture but also demonstrates your commitment to maintaining high retail standards.