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- Tasks: Lead the sales team and manage store operations to achieve targets.
- Company: Join a dynamic retail environment focused on customer experience and team development.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a vibrant team that values your input and fosters personal development.
- Qualifications: Retail experience and strong leadership skills are essential; passion for sales is a plus.
- Other info: This role offers a chance to step up as a leader in a supportive atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Posted Wednesday 6 August 2025 at 23:00 | Expires Monday 1 September 2025 at 22:59
Job Overview: Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved
Deputising Store Manager absence when required.
Dimensions
Financial: Store KPIs
People: indirectly lead the store team members
Impact: Impacts on the consumer experience in store and on the achievement of the stores KPIs
Responsibilities
• Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators
• Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
• Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop.
• Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations
• Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience
• Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales
• Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store
• Provide regular feedback to the team to motivate and engage to improve performance where required.
• Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues
• Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager
Qualifications:
• Good retail experience including in a management role, leading a team
• Strong coaching skills
• Effective communicator who can provide clarity to individuals or team on what is required of them and why
• Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
• Proficient in supporting with people processes and team development
• Good experience in delivering and exceeding sales and targets
• Proactive with good organisation skills to initiate completion of tasks without direction or supervision
• Good commercial skills
• IT proficient with the ability to use a range of systems to manage in store activity
• Good knowledge of and experience in Visual Merchandising
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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Part time Sales and Service Manager employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Sales and Service Manager
✨Tip Number 1
Familiarise yourself with our store's KPIs and customer satisfaction metrics. Understanding these will help you demonstrate your ability to meet and exceed targets during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed team members in previous roles. This will highlight your capability to inspire and motivate others.
✨Tip Number 3
Research our product range thoroughly. Being knowledgeable about our offerings will not only impress us but also show your commitment to becoming a product expert, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your experience with visual merchandising. Having specific examples of how you've implemented best practices in previous positions can set you apart from other candidates.
We think you need these skills to ace Part time Sales and Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in management roles. Emphasise your coaching skills and any achievements related to sales targets to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to inspire a team. Mention specific examples of how you've successfully led a team or improved customer experiences in previous roles.
Highlight Key Skills: In your application, clearly outline your strong communication skills and ability to motivate others. Use bullet points to make these stand out, as they are crucial for the role of Sales and Service Manager.
Showcase Product Knowledge: Demonstrate your understanding of Visual Merchandising and product knowledge in your application. Mention any relevant training or experiences that have equipped you to be a product expert, as this is essential for the position.
How to prepare for a job interview at Clarksoutlet
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you've met or exceeded targets. Use specific examples to demonstrate your ability to lead a team and drive sales, as this role heavily relies on achieving commercial objectives.
✨Demonstrate Coaching Abilities
Highlight your coaching skills during the interview. Share instances where you've successfully developed team members or improved their performance. This will show that you can support the Store Manager in engaging and developing the team.
✨Understand Customer Experience
Familiarise yourself with customer satisfaction metrics and be ready to discuss how you would use insights to enhance the shopping experience. Showing that you prioritise customer feedback will resonate well with the interviewers.
✨Exhibit Strong Communication Skills
Effective communication is key in this role. Prepare to explain how you would provide clarity to your team and motivate them. Being able to articulate your thoughts clearly will demonstrate your capability as a leader.
