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- Tasks: Assist the Store Manager in daily operations and lead the sales team to achieve targets.
- Company: Join a dynamic retail environment focused on delivering exceptional customer experiences.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal development.
- Why this job: Gain valuable leadership experience while making a positive impact on customer satisfaction.
- Qualifications: Retail experience and strong coaching skills are essential; passion for teamwork is a must.
- Other info: This role offers a chance to grow within a supportive and energetic team.
The predicted salary is between 21600 - 36000 £ per year.
Job Overview: Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved
Deputising Store Manager absence when required.
Dimensions
Financial: Store KPIs
People: indirectly lead the store team members
Impact: Impacts on the consumer experience in store and on the achievement of the stores KPIs
Responsibilities
• Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators
• Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
• Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop.
• Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations
• Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience
• Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales
• Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store
• Provide regular feedback to the team to motivate and engage to improve performance where required.
• Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues
• Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager
Qualifications:
• Good retail experience including in a management role, leading a team
• Strong coaching skills
• Effective communicator who can provide clarity to individuals or team on what is required of them and why
• Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
• Proficient in supporting with people processes and team development
• Good experience in delivering and exceeding sales and targets
• Proactive with good organisation skills to initiate completion of tasks without direction or supervision
• Good commercial skills
• IT proficient with the ability to use a range of systems to manage in store activity
• Good knowledge of and experience in Visual Merchandising
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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Part time Assistant manager employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Assistant manager
✨Tip Number 1
Familiarise yourself with our store's KPIs and customer satisfaction metrics. Understanding these will help you demonstrate your ability to meet and exceed targets during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed team members in previous roles. This will highlight your capability to support the Store Manager effectively.
✨Tip Number 3
Research our product range thoroughly. Being knowledgeable about our offerings will not only impress us but also show your commitment to becoming a product expert who can inspire the team.
✨Tip Number 4
Prepare to discuss your experience with visual merchandising. Having a solid understanding of how to create an appealing shopping environment will set you apart as a candidate who can enhance the customer experience.
We think you need these skills to ace Part time Assistant manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in management roles. Emphasise your coaching skills and any achievements related to sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your ability to inspire a team. Mention specific examples of how you've successfully led a team or improved customer experiences in previous roles.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application reflects your ability to convey clarity and motivate others. Use clear and concise language throughout your application.
Highlight Your Commercial Acumen: Demonstrate your understanding of store KPIs and how you have previously contributed to achieving them. Include any relevant metrics or results from past experiences that showcase your commercial skills.
How to prepare for a job interview at Clarksoutlet
✨Showcase Your Leadership Skills
As a potential Assistant Manager, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led a team in the past, focusing on your coaching and motivational skills.
✨Understand Store KPIs
Familiarise yourself with key performance indicators relevant to retail operations. Be prepared to discuss how you can contribute to achieving these targets and improving customer satisfaction during the interview.
✨Demonstrate Product Knowledge
Highlight your understanding of the products sold in the store. Discuss how you can educate and inspire your team to leverage this knowledge to drive sales and enhance the customer experience.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and decision-making skills. Prepare scenarios where you've effectively managed challenges or conflicts within a team, showcasing your ability to handle people issues proactively.
