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- Tasks: Engage customers by selling shoes and accessories while maintaining high retail standards.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal development.
- Why this job: Be part of a vibrant team that values your input and offers a chance to grow.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for students looking to balance work with studies.
Job Overview: To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Dimensions
People: N/A
Impact: Compliance
Responsibilities
• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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Franchise Sales Team Member - 15 hours employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Sales Team Member - 15 hours
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've delivered great consumer experiences in previous roles. Be ready to discuss how you can apply these skills to meet the KPIs set by the store management team.
✨Tip Number 3
Show your commitment to maintaining high retail standards by discussing any relevant experience you have in visual merchandising or stock management. Highlighting your attention to detail will make you stand out as a candidate.
✨Tip Number 4
Prepare to talk about your personal development and how you plan to achieve performance standards on KPIs. This shows that you're proactive and willing to grow within the role, which is something we value at StudySmarter.
We think you need these skills to ace Franchise Sales Team Member - 15 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations. Highlight how your skills and experiences align with the requirements, particularly in sales and customer service.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or sales. Emphasise any achievements related to KPIs or targets, and include specific examples of how you've delivered great customer experiences in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Clarks brand and your understanding of their selling models. Mention your ability to maintain high retail standards and your commitment to health and safety procedures.
Showcase Your Product Knowledge: In your application, demonstrate your enthusiasm for shoes and accessories. Mention any relevant product knowledge you have and how you can use technology to enhance the consumer experience, as this is crucial for the role.
How to prepare for a job interview at Clarksoutlet
✨Know the Brand Inside Out
Before your interview, make sure you research Clarks thoroughly. Understand their history, values, and product range. Being able to discuss their shoes and accessories confidently will show your genuine interest in the brand.
✨Demonstrate Sales Skills
Prepare to showcase your sales abilities during the interview. Think of examples where you've successfully met targets or KPIs in previous roles. Be ready to explain how you would apply similar techniques to sell Clarks products.
✨Emphasise Customer Experience
Since providing a great consumer experience is key, be prepared to discuss how you would enhance customer interactions. Share any past experiences where you went above and beyond for a customer, highlighting your commitment to service.
✨Dress the Part
As you'll be representing the Clarks brand, ensure you dress smartly and in line with their guidelines. Wearing Clarks products can also demonstrate your enthusiasm for the brand and its offerings.