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For Companies At a Glance
- Tasks: Engage customers and sell shoes while maintaining high retail standards.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant team culture.
- Why this job: Perfect for those who love fashion and want to make a positive impact on customer experiences.
- Qualifications: No prior experience needed; just bring your passion for sales and a friendly attitude.
- Other info: Opportunities for personal development and growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview: To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Responsibilities:
- Support the achievement of key store KPIs by delivering sales at target levels set by the store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Franchise retail, Sales Member employer: Clarksoutlet
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise retail, Sales Member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points effectively during your interactions with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you build confidence in delivering a great brand experience and meeting consumer needs, which is crucial for this role.
✨Tip Number 3
Stay updated on retail trends and best practices in visual merchandising. Being knowledgeable about how to maintain high retail standards will set you apart and show your commitment to the role.
✨Tip Number 4
Demonstrate your understanding of health and safety procedures during your interview. Showing that you prioritise safety not only for yourself but also for others will reflect well on your character and suitability for the position.
We think you need these skills to ace Franchise retail, Sales Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations. Highlight your relevant experience in retail sales, customer service, and any specific skills that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Franchise Retail Sales Member position. Emphasise your ability to meet KPIs, deliver excellent customer experiences, and maintain high retail standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the Clarks brand. Mention specific examples of how you've successfully achieved sales targets or improved customer satisfaction in previous roles.
Highlight Compliance Awareness: Since compliance is crucial in this role, mention any experience you have with following company policies, health and safety procedures, and maintaining stock security. This will demonstrate your commitment to upholding company standards.
How to prepare for a job interview at Clarksoutlet
✨Know the Brand Inside Out
Before your interview, make sure you research Clarks thoroughly. Understand their history, values, and product range. Being able to discuss their shoes and accessories confidently will show your genuine interest in the brand.
✨Demonstrate Sales Skills
Prepare to showcase your sales abilities during the interview. Think of examples where you've successfully met targets or KPIs in previous roles. Be ready to explain how you would apply similar techniques to sell Clarks products.
✨Emphasise Customer Experience
Since providing a great consumer experience is key, be prepared to discuss how you would enhance customer interactions. Share specific strategies or experiences that highlight your ability to create a positive shopping environment.
✨Dress the Part
Make sure to dress smartly for your interview, reflecting the Clarks brand image. This not only shows respect for the company but also gives you a chance to demonstrate your understanding of their current product offerings.
