At a Glance
- Tasks: Manage e-commerce trading plans and optimise online sales on Clarks.com.
- Company: Join a leading brand in the footwear industry with a collaborative culture.
- Benefits: Enjoy flexible working, career growth, and a supportive team environment.
- Other info: Fast-paced environment with opportunities to work cross-functionally.
- Why this job: Make a real impact on online sales while enhancing customer experiences.
- Qualifications: Experience in e-commerce trading and strong analytical skills are preferred.
The predicted salary is between 35000 - 45000 £ per year.
Responsible for managing the delivery of the e-commerce trading plan on Clarks.com to deliver commercial growth (sales/profit). Responsible for delivering and managing the ecommerce trading plan on .com, working alongside the wider ecommerce (including performance marketing) and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance.
Responsible for optimising and maintaining the e-commerce sites, completing regular housekeeping checks, analysing the consumer journey, identifying cross-sell and other opportunities – implementing changes, enhancing the experience and maximising sales conversion. Work alongside the Data and Performance analyst to provide weekly data analysis of site performance, sharing cross-functionally within the business to recommend & manage actions that will optimise the e-commerce experience, driving an increase in conversion and sales revenue.
Update websites based on agreed plans with Senior Trading Manager and Head of Ecommerce, working with front-end developers to implement banner updates, managing all onsite navigation and site rankings through Commerce Tools systems. Ensure that onsite and marketing plans are aligned so that all landing pages are fully optimised to drive the best consumer experience. Work with the E-commerce Merchandiser to agree on seasonal approaches/product focuses. Own the online product categorisation - ensure a smooth/logical journey to increase sales.
Execute planned and ad hoc work as requested by the wider business as and when required e.g. Website Testing for monthly site Dev releases/customer care issues/operational updates. Manage and enable product recommendations, utilising the data insights to provide consumer feedback into the wider regional teams as well as optimise to maximise commercial performance. Provide feed in for editorial page briefs for both brand-directed and additional in-team content.
Key Experience- Experience in e-commerce trading or digital merchandising
- Proven track record of driving online sales and conversion
- Experience managing onsite trading, campaigns, and product merchandising
- Strong understanding of trading KPIs (Conversion, AOV, UPT)
- Experience working cross-functionally (marketing, merchandising, operations)
- Ability to analyse data and turn insights into actions quickly
- Commercial mindset – understands what drives revenue and profit
- Strong attention to detail (site, product, pricing, content)
- Ability to prioritise and react quickly in a fast-paced environment
- Good stakeholder management and communication
- Basic understanding of UX/customer journey optimisation
- Degree in Business, Marketing, E-commerce, or similar
- Experience with tools like: Google Analytics & Content Square
- Flexible working options
- Career development and progression opportunities
- Supportive and collaborative culture
Digital Trade Specialist employer: Clarksoutlet
At Clarks, we pride ourselves on being an excellent employer, offering a supportive and collaborative culture that fosters career development and progression opportunities. As a Digital Trade Specialist, you'll enjoy flexible working options while playing a crucial role in driving our e-commerce success, all within a dynamic environment that values innovation and teamwork.
