HR Generalist (15 month FTC - maternity cover) in Suffolk

Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

Role Summary

The HR team is pivotal to how we support our people and manage a seamless experience for them. The person in this role will provide effective support across a variety of HR related tasks, working within a busy HR function. You will be a key point of contact for staff at all levels and will be required to deliver an efficient and professional service. This is a 15 month FTC maternity cover position.

What you will be doing

• Prepare job requisitions, offer approvals and job changes for approval within HR system (SuccessFactors) for new hires / leavers / employee contractual changes / contingent workers.
• Manage the end-to-end lifecycle processes including starters / leavers / changes for the permanent and temporary workforce.
• Prepare contracts, new starter packs and create new electronic employee files ensuring all documentation is completed to a high standard and filed accordingly.
• Prepare and issue any other documentation needed for the end-to-end employee lifecycle including probation, salary letters, family friendly, internal transfers, change in roles, leavers etc. and contingent worker documents.
• Conduct pre-employment background checks, collecting copies of right to work documentation prior to start date, reviewing the completed checks and following up with any discrepancies in a timely manner.
• Assist the HRBP where required with any ER matters, including performance management, sickness management, disciplinaries and grievances.
• Manage the maternity/paternity/family friendly processes and documentation from end to end, updating SuccessFactors where necessary and close liaison with payroll.
• Monitor all employee queries received into the team mailbox/es and ensure timely response, escalating queries where necessary.
• Assist with monthly payroll preparation to ensure all changes are accurately processed prior to monthly deadline.
• Manage new starter onboarding process prior to joining and organise inductions for new starters and welcome meetings on their first day to run through documentation, housekeeping and right to work checks.
• Manage all reference requests and prepare/issue employment references including mortgage and tenancy, employment confirmation and leavers.
• Update SuccessFactors with employee details where necessary and ensure that complete accuracy of the data is held within the system.
• Assist with the production of reports where necessary.
• Assist with any recruitment related administration where necessary.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

• Integrity and respect – acting thoughtfully and ethically to do the right thing in accordance with Conduct Rules, and to promote and foster a respectful work environment for all.
• Drive – self-motivation and the desire and commitment to succeed, deliver excellence and make positive change.
• Relationship building – excellent communicator to effectively build strong, long-lasting relationships with colleagues, clients and others.
• Collaboration – working well with others across diverse backgrounds to share information, develop skills and deliver results.
• Resilience – persisting and adapting to changing or difficult situations and adopting a positive and focused approach.
• Smart – problem‑solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas.

Other requirements

• Strong administration skills, with high focus on accuracy and attention to detail.
• Highly organised, able to multi‑task and prioritise tasks.
• Able to work to deadlines and remain calm under pressure.
• Strong communicator, both verbal and written.
• Adaptable and flexible.
• Follows tasks through to completion.
• Personable with a positive outlook.
• Able to exercise discretion and uphold confidentiality.
• Resilience to change.
• Good MS Office skills (Outlook, Word, Excel and PowerPoint).