At a Glance
- Tasks: Provide top-notch support for digital applications and train users effectively.
- Company: Join Clarksons, a leading firm in the maritime industry, based in London.
- Benefits: Enjoy competitive pay, great work-life balance, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference by enhancing user experience and supporting innovative tech solutions.
- Qualifications: Strong communication skills and a passion for user support are essential.
The predicted salary is between 29700 - 36300 £ per year.
Clarksons in London is seeking an Application Support Analyst to join our IT team.
You will provide first- and second-line support for our digital key applications and systems, ensuring high-quality service delivery to users.
The role involves onboarding and training users, maintaining the internal knowledge base, and collaborating with cross-functional teams and external providers to resolve incidents within SLAs.
A strong user-service ethos is required.
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Application Support Analyst — ITSM & User Training employer: Clarksons
Clarksons is an exceptional employer located in the heart of London, offering a vibrant work culture that fosters collaboration and innovation. Employees benefit from comprehensive training programs and opportunities for professional growth within the dynamic shipping industry, making it an ideal place for those seeking meaningful and rewarding careers in operations management.
