Agency Operator

Agency Operator

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Clarksons Port Services

At a Glance

  • Tasks: Manage ship agency operations and communicate with customers and port authorities.
  • Company: Join Clarksons, a leader in maritime services with a commitment to excellence.
  • Benefits: Gain valuable experience in a dynamic industry with opportunities for growth.
  • Other info: Flexible hours and a chance to work across diverse teams.
  • Why this job: Be part of a team that drives positive change in global shipping.
  • Qualifications: Self-motivated individuals with strong communication skills are encouraged to apply.

The predicted salary is between 36000 - 60000 £ per year.

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Established ships agents with a reputation for excellence, our specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.

Discover more at www.clarksons.com/port-services

Role Summary

We are seeking a Ships Agent to be based in our Newcastle location, carrying out ship’s agency operations within a port environment.

What you’ll be doing

  • Carrying out ship’s agency operations duties.
  • Communicating with customers, vessels and port authorities and assisting in the preparation of cargo and vessel documentation.
  • Where needed, undertake work out of usual office hours on a rota basis. The role will also provide cover for other UK based offices as required.
  • To fulfil any additional / ad hoc duties as required to meet the needs of the business.
  • Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

  • Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
  • Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
  • Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
  • Resilience with the ability to persist and adapt;
  • Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
  • Professional integrity and a respect for company values.

Other requirements

  • Current, clean, UK valid driving licence
  • Ships agency and/or port operations experience preferable but not mandatory.
  • Some experience or exposure within a shipping capacity would be helpful.
  • Confident, self-starter with the ability to communicate well with a wide range of individuals.
  • Ability to produce and maintain accurate paperwork.
  • Confident in the use of Microsoft Office Word and Excel
  • Ability to undertake regular out of hours attendances.

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Agency Operator employer: Clarksons Port Services

Clarksons is an exceptional employer, offering a dynamic work environment in Southampton where employees are empowered to excel in maritime services. With a strong focus on professional development and collaboration, we provide our team with the tools and opportunities to grow within the industry while making a positive impact on global shipping. Our commitment to excellence and innovation ensures that every employee plays a vital role in shaping the future of maritime operations.
Clarksons Port Services

Contact Detail:

Clarksons Port Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Agency Operator

✨Tip Number 1

Network like a pro! Get out there and connect with people in the maritime industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching Clarksons and understanding their values and services. Show them you’re not just another candidate; demonstrate your passion for the maritime sector and how you can contribute to their mission.

✨Tip Number 3

Practice your communication skills! As a Ships Agent, you'll need to interact with various stakeholders. Role-play common scenarios with friends or family to build your confidence and refine your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Clarksons.

We think you need these skills to ace Agency Operator

Ship's Agency Operations
Communication Skills
Customer Service
Cargo Documentation Preparation
Interpersonal Skills
Relationship Building
Collaboration
Problem-Solving Skills
Analytical Abilities
Resilience
Professional Integrity
Microsoft Office (Word and Excel)
Attention to Detail
Adaptability
Self-Motivation

Some tips for your application 🫡

Show Your Passion for Maritime: When you're writing your application, let your enthusiasm for the maritime industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of our team at Clarksons.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Agency Operator role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to communicate effectively or your problem-solving skills.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining us at Clarksons.

How to prepare for a job interview at Clarksons Port Services

✨Know Your Maritime Stuff

Make sure you brush up on maritime terminology and the basics of ship agency operations. Understanding the industry will not only impress your interviewers but also help you answer questions more confidently.

✨Show Off Your People Skills

Since the role involves a lot of communication with customers, vessels, and port authorities, be ready to demonstrate your interpersonal skills. Share examples of how you've built relationships in previous roles or how you've handled challenging conversations.

✨Be Ready for Problem-Solving Scenarios

Prepare for situational questions that test your problem-solving abilities. Think of times when you've had to adapt quickly or come up with creative solutions, especially in high-pressure situations.

✨Highlight Your Flexibility

The job may require out-of-hours work, so be prepared to discuss your availability and willingness to adapt. Show that you're a self-starter who can manage time effectively and is committed to meeting the needs of the business.

Agency Operator
Clarksons Port Services
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