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For Companies At a Glance
- Tasks: Support and maintain corporate IT services, ensuring smooth operations and resolving issues.
- Company: Join Clarksons, a leader in maritime services with a global reach and commitment to excellence.
- Benefits: Enjoy opportunities for travel, a dynamic work environment, and the chance to make a real impact.
- Why this job: Be part of a collaborative team that values innovation and personal growth in a fast-paced industry.
- Qualifications: Experience with VMWare, PowerShell, and Windows Server is essential; strong communication skills are a must.
- Other info: Participation in an on-call rota and occasional travel to remote offices may be required.
The predicted salary is between 48000 - 84000 £ per year.
Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.
To understand more including day-to-day life at Clarksons, visit us at
Role Summary
The Operational support team is responsible for supporting and maintaining all corporate IT services, ranging from desktop engineering through on premise and cloud virtualisation, storage and SAAS products, network connectivity as well as providing an escalation point for support.
You will be a highly skilled technical 3rd line engineer who is an effective communicator, able to communicate with people at all levels and translate technical language into easily understandable business language with end users and internal departments as well as external parties.
The successful candidate will be expected to participate in an on-call rota for out of hours escalations (the Global Platforms team has staff based in Europe, the US and Asia minimising weekday out of hours escalation) and an early / late shift rota. Clarksons has 50 offices globally, and some travel to remote offices may be occasionally required at short notice.
What you’ll be doing
As IT Operations Engineer, you will be responsible for maintaining a subset of live services (network connectivity is maintained by a separate team), including but not limited to:
- Scheduled checks
- Service improvements
- Escalations from other teams
- Planned and unplanned DR events
- Capacity management
- Liaising with third parties and the business to resolve issues.
- Additional / ad hoc duties as required to meet the needs of the business.
What we’re looking for
We invite applications from candidates who can demonstrate:
- Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
- Relationship building , with excellent interpersonal skills and the ability to quickly build rapport;
- Collaboration , able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
- Resilience with the ability to persist and adapt;
- Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
- Professional integrity and a respect for company values.
Other requirements
- VMWare ESXi & VCentre
- PowerShell scripting and automation
- Storage technologies
- Backup tools (ideally Commvault, but training can be provided)
- Windows Server
- Active Directory, Exchange Server, clustering and file servers
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Senior IT Operations Engineer employer: CLARKSON PLC
Contact Detail:
CLARKSON PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Operations Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as VMWare ESXi, PowerShell scripting, and storage technologies. Having hands-on experience or relevant projects to discuss can set you apart during the interview.
✨Tip Number 2
Highlight your ability to communicate complex technical concepts in simple terms. Prepare examples from your past experiences where you successfully bridged the gap between technical teams and non-technical stakeholders.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing for scenario-based questions. Think of challenges you've faced in IT operations and how you resolved them, especially in high-pressure situations.
✨Tip Number 4
Show your commitment to collaboration and relationship building. Be ready to discuss how you've worked effectively in diverse teams and contributed to a positive team environment in previous roles.
We think you need these skills to ace Senior IT Operations Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior IT Operations Engineer position at Clarksons. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with VMWare ESXi, PowerShell scripting, and any relevant storage technologies. Provide specific examples of how you've successfully managed IT operations or resolved complex issues in previous roles.
Showcase Soft Skills: Clarksons values interpersonal skills and collaboration. Be sure to include examples that demonstrate your ability to build relationships, communicate effectively, and work well in a team environment.
Tailor Your Application: Customize your cover letter to reflect your understanding of Clarksons' mission and values. Explain why you are passionate about the maritime industry and how your skills can contribute to their success.
How to prepare for a job interview at CLARKSON PLC
✨Show Your Technical Expertise
Be prepared to discuss your experience with VMWare ESXi, PowerShell scripting, and storage technologies. Highlight specific projects where you successfully implemented these skills, as this will demonstrate your technical proficiency.
✨Communicate Clearly
Since the role requires translating technical language into business terms, practice explaining complex concepts in simple language. This will showcase your ability to communicate effectively with both technical and non-technical stakeholders.
✨Demonstrate Problem-Solving Skills
Prepare examples of past challenges you've faced in IT operations and how you resolved them. Focus on your analytical abilities and how you approached problem-solving, as this aligns with what Clarksons is looking for.
✨Emphasize Collaboration and Relationship Building
Discuss your experience working in teams and building relationships across diverse backgrounds. Share specific instances where collaboration led to successful outcomes, as this reflects the values that Clarksons prioritizes.
