Assistant Store Manager in Staines

About the Role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
• Support the Store Manager in achieving sales targets, KPIs, and profitability goals
• Supervise, coach, and motivate staff to deliver exceptional customer service
• Help manage employee scheduling, training, and performance evaluations
• Ensure compliance with company policies, health and safety standards, and loss prevention practices
• Handle customer inquiries and complaints professionally to ensure a positive shopping experience
• Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
• Step in as acting Store Manager when required

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred
• Strong interpersonal and communication skills with the ability to lead and inspire a team
• Solid organizational and problem-solving abilities
• Comfortable working in a fast-paced retail environment
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
• Flexible availability, including evenings, weekends, and holidays

What We Offer

• Competitive pay
• Opportunities for growth and career development
• Employee discounts
• A supportive and team-oriented work environment

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company\’s discretion at any time, with or without notice.