Retail Sales & Service Leader - Store Ops & Coaching in Southampton
Retail Sales & Service Leader - Store Ops & Coaching

Retail Sales & Service Leader - Store Ops & Coaching in Southampton

Southampton Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the sales team and enhance customer experiences in a vibrant retail environment.
  • Company: Renowned footwear brand with a rich heritage and innovative spirit.
  • Benefits: Career progression opportunities and a dynamic work atmosphere.
  • Why this job: Join a passionate team and make a real impact on customer satisfaction.
  • Qualifications: Retail management experience and strong coaching skills.

The predicted salary is between 36000 - 60000 Β£ per year.

A renowned footwear brand in Southampton seeks a Sales Service Manager to support the Store Manager and lead the sales team. The ideal candidate has retail management experience, strong coaching skills, and the ability to motivate a team.

Responsibilities include:

  • Overseeing sales floor operations
  • Achieving sales targets
  • Enhancing customer experiences

This position also offers career progression opportunities and the chance to be part of a brand with rich heritage and innovation.

Retail Sales & Service Leader - Store Ops & Coaching in Southampton employer: Clarks

Join a prestigious footwear brand in Southampton, where you will thrive in a dynamic work culture that values innovation and teamwork. As a Retail Sales & Service Leader, you will benefit from comprehensive training and development opportunities, enabling you to grow your career while contributing to an exceptional customer experience. With a commitment to employee well-being and a supportive environment, this company stands out as an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Clarks Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Sales & Service Leader - Store Ops & Coaching in Southampton

✨Tip Number 1

Get to know the brand inside out! Research their history, values, and latest products. This will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your coaching skills! Think of examples where you've motivated a team or improved sales performance. Be ready to share these stories during your interview to showcase your leadership abilities.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the company culture and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take on the challenge.

We think you need these skills to ace Retail Sales & Service Leader - Store Ops & Coaching in Southampton

Retail Management Experience
Coaching Skills
Team Motivation
Sales Floor Operations
Sales Target Achievement
Customer Experience Enhancement
Leadership Skills
Communication Skills

Some tips for your application 🫑

Show Off Your Retail Experience: Make sure to highlight your retail management experience in your application. We want to see how you've led teams and achieved sales targets in the past, so don’t hold back!

Emphasise Your Coaching Skills: Since this role is all about leading and motivating a team, let us know about your coaching skills. Share examples of how you've developed team members and improved their performance.

Tailor Your Application: Take a moment to tailor your application to our brand. Mention why you’re excited about working with a renowned footwear brand and how you can enhance customer experiences in our store.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Clarks

✨Know the Brand Inside Out

Before your interview, make sure you research the footwear brand thoroughly. Understand its history, values, and what sets it apart in the market. This knowledge will not only impress the interviewers but also help you align your answers with the brand's ethos.

✨Showcase Your Coaching Skills

As a Sales Service Manager, your ability to coach and motivate a team is crucial. Prepare specific examples from your past experiences where you've successfully led a team or improved performance through coaching. This will demonstrate your leadership style and effectiveness.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle real-life situations on the sales floor. Think about scenarios involving customer complaints, team conflicts, or achieving sales targets. Practising your responses will help you articulate your problem-solving skills clearly.

✨Highlight Your Customer Experience Focus

The role emphasises enhancing customer experiences, so be ready to discuss how you've previously improved customer satisfaction in retail settings. Share metrics or feedback that showcase your impact, as this will underline your commitment to excellent service.

Retail Sales & Service Leader - Store Ops & Coaching in Southampton
Clarks
Location: Southampton
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  • Retail Sales & Service Leader - Store Ops & Coaching in Southampton

    Southampton
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • C

    Clarks

    1001-5000
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