Corporate Facilities Manager in Somerset, Street

The Facilities Manager is responsible for the effective and efficient management of the physical environment across Clarks' property holdings, including the UK Corporate/HQ, Westway Distribution Centre, London Office, and Lime Cottages. The role ensures operational capability is maintained, risks to business and infrastructure are minimized, and all facilities services are delivered to the highest standards.

Key Responsibilities

• Property & Environment Management: Oversee the day-to-day management of all Clarks property holdings, ensuring safe, compliant, and efficient environments. Proactively identify and implement solutions to maintain operational capability and eliminate high levels of risk to business and infrastructure. Ensure sites are optimised in terms of space planning and energy efficiency.
• Team Management: Oversee the line management of all internal Clarks security and postal employees as required ensuring the highest level of service to Clarks is provided.
• Outsourced Facilities & Soft Services Management: Manage the relationship with the outsourced facilities management company, ensuring strict adherence to agreed service level agreements (SLAs) and standards. Manage the relationship with soft services contractors (catering, security, cleaning, and any other services that will transfer directly to Clarks post-CBRE). Monitor and review performance using key information such as SLAs and key performance indicators (KPIs).
• Maintenance & Contractor Liaison: Organise and oversee both routine and corrective maintenance work, ensuring minimal disruption to business operations. Liaise with third-party contractors to ensure all work is completed on time, to specification, and in compliance with health and safety regulations. Maintain and update the asset register, ensuring all maintenance activities are logged and compliant. Maintain a comprehensive list of approved third-party contractors and suppliers. Ensure all works quoted have a benchmark and that competitive quotes are obtained for comparison.
• Office Moves & Space Optimisation: Arrange and coordinate office moves, ensuring minimal disruption and efficient use of space. Continuously review and optimise site layouts for space utilisation and energy efficiency.
• Budget & Financial Management: Compile, manage, and maintain facilities management budgets, ensuring cost-effective delivery of services. Track expenditure, forecast future requirements, and report on budget performance.
• Supplier & Contractor Performance: Manage the performance of approved contractors and suppliers, monitoring delivery against SLAs and KPIs. Conduct regular reviews and escalate issues as necessary to ensure continuous improvement.
• Compliance & Health & Safety: Ensure all facilities management activities comply with relevant health and safety legislation and company policies.
• Project Management: Lead and deliver facilities-related projects, ensuring they are completed on time, within budget, and deliver business benefits. Coordinate with internal and external stakeholders to ensure successful project outcomes. Prepare and deliver project documentation, reports, and updates to senior management.
• Reporting & Documentation: Prepare regular reports on facilities operations, contractor performance, and budget status for senior management. Maintain accurate records, documentation, and compliance logs.

Skills & Experience

• Proven experience in facilities management across multi-site property portfolios.
• Strong knowledge of building services, maintenance, and health & safety regulations.
• Experience managing outsourced facilities management providers, soft services, and third-party contractors.
• Excellent organisational, negotiation, and communication skills.
• Financial acumen with experience in budget management and reporting.
• Proficient in facilities management systems and Microsoft Office suite.
• Demonstrated project management skills, with a track record of delivering projects on time and within budget.

Personal Attributes

• Proactive and solutions-oriented.
• Strong leadership and stakeholder management skills.
• High attention to detail and commitment to quality.
• Ability to work under pressure and manage multiple priorities.

Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2026 as we celebrate over 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.

Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.