At a Glance
- Tasks: Manage the London Showroom and provide top-notch customer service daily.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional service.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Other info: This role offers a chance to work autonomously in a vibrant environment.
- Why this job: Be part of a dynamic team that drives brand perception and customer satisfaction.
- Qualifications: Strong interpersonal skills and previous admin experience at a senior level required.
The predicted salary is between 30000 - 42000 £ per year.
Direct message the job poster from Clarks
Talent Acquisition Coordinator, Experienced People Manager
Job Overview
To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers.
Provision of admin support to the UK & ROI Sales & Operations team where relevant
Dimensions
Financial: Manages operational budget for UKROI London Office and showroom No direct UKROI wholesale P&L responsibility – however role is instrumental in supporting sales team in driving revenue, net achieved margin/ profitability
People: • Direct/ 0 • Stakeholder management within region across wholesale sales, operations & merchandising • Advanced stakeholder management across wider business across all levels from Board to facilities in the use and requirement of London showroom & office space
Impact: • Perception of the brand directly impacted by the smooth running of the showroom & ensuring all H&S and regulatory checks are completed and recorded • Perception of the brand B2B in wholesale account support and through accurate and timely admin and seasonal tasks • Supports sales team performance against commercial targets, net profit contribution Financial & account sell through • Fundamental in facilitating efficient ways of working to encourage profitability, growth & best in class customer service
Responsibilities
- Drive strong perception of Clarks brand to all wholesale customers and external visitors in the UKROI London Showroom and Office
- Deliver reception, administrative and support services for all areas enabling effective meetings
- Manage the seasonal sample and showroom coordination, set up, as well as any change over - ensuring a regimented management and planning
- Coordinate the showroom space for all end uses- predominantly UK and European sales launches, key account appointments and UK selling, as well as all events held in the space including board and shareholder events and meetings.
- Ensure the efficient running of the London showroom & office managing facilities, maximizing efficiency & return on investment Liaise with landlords of London and with service suppliers on day-to-day building management issues, maintaining communication with Properties and IT teams as appropriate and attend quarterly resident meetings
- Carry out Health and Safety requirements including fire warden responsibilities for the London premises, teams and visitors to deliver legal requirements and a safe working and selling environment.
- Manage all post, deliveries and telephone enquiries and priorities actions, using initiative and judgement regarding the relevant person to respond
- Provide administrative support to Head of Sales including the coordination of centralized documentation for the sales team to drive UKROI wholesale efficiencies
- Provide administrative support for the wider sales team (purchase orders, expenses, holidays, attendance records and locations) to enable team to focus on selling and driving growth
- Support wider region teams with required actions to deliver great service to all third parties in use of London showroom & office space
Qualifications
- Good interpersonal skills and ability to deal effectively with colleagues at all levels as well as represent the brand to our wholesale customers
- Previous experience of providing administration support at a Senior Level
- Confident style with experience of handling sensitive information in a confidential manner
- Ability to work autonomously and manage own workload
- Excellent IT skills, with comprehensive knowledge of Microsoft office (including experience of SAP, excel and PowerPoint packages);
- A strong understanding of the Clarks brand, product and business as well as wholesale channel
- Good communication skills, able to articulate in a clear and concise style both orally and in writing
- Good time management skills and ability to prioritise
- Disciplines and Field
- Administration, Wholesale Operations, Customer Services, Sales
Disclaimer
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Industries
Wholesale
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#J-18808-LjbffrShowroom Coordinator in London employer: Clarks
Clarks is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises employee growth and development. As a Showroom Coordinator, you will enjoy a supportive environment with opportunities to enhance your skills while contributing to the brand's success through excellent customer service and efficient operations. With a focus on collaboration and innovation, Clarks ensures that every team member feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Coordinator in London
✨Tip Number 1
Familiarise yourself with Clarks' brand values and product range. Understanding their ethos will help you articulate how you can enhance the showroom experience and support the sales team effectively.
✨Tip Number 2
Network with current or former employees of Clarks, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge during discussions.
✨Tip Number 3
Prepare to discuss your experience in managing administrative tasks and stakeholder relationships. Highlight specific examples where you've successfully supported a team or improved processes, as this is crucial for the Showroom Coordinator role.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock plan for managing showroom events or sample coordination. This shows initiative and gives you a practical topic to discuss during your conversation with the hiring team.
We think you need these skills to ace Showroom Coordinator in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and qualifications required for the Showroom Coordinator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV:Your CV should clearly outline your relevant experience, particularly in administration support and customer service. Use bullet points to make it easy to read and ensure it reflects your ability to manage tasks autonomously and efficiently.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the Clarks brand. Highlight specific examples from your past experiences that demonstrate your interpersonal skills, ability to handle sensitive information, and proficiency in IT tools like Microsoft Office.
Proofread Your Application:Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Clarks
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Clarks as a brand. Familiarise yourself with their products, values, and recent news. This will help you articulate how you can contribute to enhancing the brand's perception in the showroom.
✨Demonstrate Your Organisational Skills
As a Showroom Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss your previous experiences in administration and how you've successfully organised events or managed schedules. Use specific examples to showcase your skills.
✨Showcase Your Interpersonal Skills
This role requires excellent communication and interpersonal skills. Be ready to provide examples of how you've effectively interacted with colleagues at various levels and handled sensitive information. Highlight your ability to represent the brand positively to customers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you've had to prioritise tasks or resolve conflicts, and be ready to explain your thought process and the outcomes.
