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- Tasks: Manage server infrastructure, troubleshoot issues, and support various IT systems.
- Company: Join Clarks, a historic brand known for innovative shoemaking since 1825.
- Benefits: Enjoy hybrid work options and gain hands-on experience in a dynamic environment.
- Why this job: Perfect for tech enthusiasts wanting diverse challenges and to learn from industry experts.
- Qualifications: 3-5 years in AIX/Linux system administration and strong IT support skills required.
- Other info: Opportunity to learn IBM tools and work in a collaborative team setting.
The predicted salary is between 36000 - 60000 £ per year.
The Infrastructure Platforms team manages all server-related infrastructure and hardware within the datacentres in Clarks, including virtualisation, storage, compute, backup and recovery. We now have an excellent opportunity for someone keen to get experience in a broad range of systems and services.
Day-to-day activities can vary from remote management of operating systems, performance monitoring and tuning, troubleshooting (often with broad involvement from multiple teams and including out-of-hours support), hardware replacement and maintenance of storage appliances, cabling, and firmware updates. Each day can be very different and requirement for out-of-hours support is needed on a rota basis.
You will have a strong foundation in IT support, including troubleshooting hardware, operating systems, and network issues.
- Ideally 3-5 years of experience in AIX/Linux system administration.
- Experience of managing IBM Power hardware, including setup, configuration, troubleshooting, maintenance, firmware and software management.
- Some experience of IBM Storage is preferable including provisioning, snapshot restore and replication policy maintenance.
- An opportunity to learn IBM Workload Scheduler if you have no previous knowledge to help support our Operations Team.
- Experience in troubleshooting, capacity planning and DR procedures.
- Maintaining SFTP servers and scripts.
- An opportunity to learn IBM Spectrum Protect our backup and recovery tool of choice, including maintenance of tape libraries and disk backup targets.
- Experience working in very small teams, needing to make risk-based decisions under pressure.
- Must be able to communicate effectively with both the wider team and business project teams as required.
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now.
Locations
Service Advisor Wanted ASAP employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Wanted ASAP
✨Tip Number 1
Familiarise yourself with IBM Power hardware and AIX/Linux system administration. Since the role requires specific technical skills, having hands-on experience or even lab practice can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Clarks or similar companies. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved complex issues, as this will demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Show enthusiasm for learning new tools like IBM Workload Scheduler and IBM Spectrum Protect. Expressing a willingness to expand your skill set can make you a more attractive candidate for the team.
We think you need these skills to ace Service Advisor Wanted ASAP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with AIX/Linux system administration and IBM Power hardware. Use specific examples to demonstrate your troubleshooting skills and any experience with IBM Storage.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to work under pressure and your experience in small teams. Highlight your willingness to learn new tools like IBM Workload Scheduler and IBM Spectrum Protect.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your ability to communicate with both technical teams and business project teams. This could be through past projects or experiences.
Highlight Flexibility and Availability: Mention your readiness to provide out-of-hours support as required. This shows your commitment to the role and your understanding of the demands of the position.
How to prepare for a job interview at Clarks
✨Show Your Technical Skills
Make sure to highlight your experience with AIX/Linux system administration and IBM Power hardware. Be prepared to discuss specific examples of troubleshooting and maintenance tasks you've handled in the past.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and making risk-based decisions under pressure, be ready to share instances where you've successfully resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Effective communication is key in this role, especially when working with different teams. Practice explaining technical concepts in simple terms, as you may need to liaise with non-technical stakeholders during your interview.
✨Express Willingness to Learn
The job offers opportunities to learn new tools like IBM Workload Scheduler and IBM Spectrum Protect. Show enthusiasm for expanding your skill set and mention any relevant training or certifications you are pursuing.
