At a Glance
- Tasks: Engage with customers, maintain store appearance, and assist in sales.
- Company: Join Clarks, a global leader in casual footwear with a rich heritage.
- Benefits: Enjoy competitive salary, training, and potential perks from our franchise partner.
- Other info: Flexible hours and opportunities for personal development await you.
- Why this job: Be part of a dynamic team, enhance customer experiences, and grow your skills.
- Qualifications: Great people skills, team player, interest in fashion, and retail experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
Sales Team Member
Join us at Clarks, where we\’ve been creating quality footwear for over 200 years. We\’re looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.
About the role
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
What you\’ll do
• Support the achievement of key store KPI\’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers\’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
Why join us?
At Clarks, you\’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks
Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.
Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Bootâ„¢ and Clarks Wallabeeâ„¢. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.
Progress is woven into our DNA. Whether we\’re pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we\’re always striding forward.
Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.
If you\’re ready to lead from the front and create an exceptional store experience, apply today.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company\’s discretion at any time, with or without notice.
Sales Team Member employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Member
✨Tip Number 1
Familiarise yourself with Clarks' product range and brand values. Understanding their footwear styles and what makes them unique will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real-life interactions, helping you to build rapport and handle various customer needs confidently.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated successfully with others. Highlighting your ability to work well in a team will resonate with the hiring managers at Clarks.
✨Tip Number 4
Be ready to share your thoughts on current fashion trends and how they relate to footwear. This demonstrates your interest in the industry and can set you apart as a candidate who is genuinely engaged with the role.
We think you need these skills to ace Sales Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Clarks is looking for in a Sales Team Member. Highlight your customer service skills and any relevant experience in retail or sales.
Tailor Your CV: Make sure your CV reflects your experience and skills that are relevant to the role. Emphasise your ability to build rapport with customers and your passion for fashion and footwear.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've delighted customers in the past and how you can contribute to the team at Clarks.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in retail.
How to prepare for a job interview at Clarks
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've delighted customers in the past and how you can bring that same energy to Clarks.
✨Demonstrate Team Spirit
Since being a Sales Team Member is all about teamwork, be prepared to discuss how you work well with others. Highlight any previous experiences where you collaborated effectively to achieve a common goal.
✨Know Your Product
Familiarise yourself with Clarks' products and their unique selling points. Being able to discuss specific shoes or styles will show your genuine interest in fashion and footwear, which is crucial for this role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales skills. Practice handling different customer scenarios, such as upselling or addressing complaints, to showcase your ability to close a sale.