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- Tasks: Support HR processes and coach managers in people management.
- Company: Join a dynamic retail company focused on enhancing employee experience.
- Benefits: Enjoy a full-time role with opportunities for professional development.
- Why this job: Make a real impact on employee relations and organisational change.
- Qualifications: Experience in HR, knowledge of employment law, and strong interpersonal skills required.
- Other info: Position based at our head office in Street, Somerset.
The predicted salary is between 28800 - 43200 £ per year.
This position requires physical presence at our head office located at 40 High Street, Street, Somerset, BA16 0EQ.
Job Overview: Support the People Experience Partner for designated business area in delivery of the people strategy and people management processes. To provide expert and commercially sound advice and guidance on all transactional lifecycle events, specifically supporting ER, Performance Management and Change Management activity where required. Coach and develop line managers capability in people management.
Responsibilities:
- Provide knowledgeable and commercially balanced guidance, input and advice on HR policies and procedures to line managers which are in line with Company Policy and legislation; ensuring good practice is also adhered to.
- Establish key relationships and work with line managers to ensure effective management of employee lifecycle events; coaching and influencing where required and working to raise line manager capability in managing employees effectively.
- Escalate as appropriate common capability themes to the People Experience Partner / Director.
- Support the People Experience Partner by owning and delivering designated aspects of the People Plan for your business areas, providing specialist HR Input and support in the delivery of initiatives, projects and organisational change.
- Provide support on disciplinary, grievance, TUPE, redundancy and general employee relations matters.
- Escalate complex ER issues as applicable to People Experience Partner.
- Support the L & D team and Regional Trainer in the design and delivery of Employee Lifecycle based capability training events.
- Work with the Employment Lawyer, ACAS and external advisors in obtaining advice including preparing for and attending Employment Tribunals and communicating with union representatives.
- Pro-actively assist line managers in controlling employee absence.
- Work with external Occupational Health Advisors to manage cases through to resolution.
- Escalate any complex cases to People Experience Partner as necessary.
- Monitor, review and investigate employee trends and people issues through effective use of management information and reporting, identifying root cause and proposing solutions which will address them.
- Work all the time to Company Policies and Procedures and within the administrative guidelines and SLA’s of the HR Service Centre.
- Pro-actively identify opportunities for process improvement and raise accordingly.
- Actively seek feedback from business areas on all aspects of HR policy, and transactional processes and procedures in order to feed into process improvement.
- Maintain personal CPD on all aspects of generalist HRM.
Qualifications:
- Experience in a generalist HR role with knowledge of employment law and HR best practices.
- Good skills and knowledge in all facets of HR including understanding of interaction with other HR teams.
- Interpersonal skills with credible impact, ability to influence with good resilience.
- Analytical and judgement skills with the ability to utilise various data sources to draw conclusion and make recommendations.
- Collaborative working style with a clear focus on delivering outcomes.
- Commercially astute.
- Experienced in Employee Relations and working with Third parties such as Employment Lawyers, Unions and other Advisors.
- Experience of managing people related impacts during organisational change.
People Experience Advisor - Street, Somerset employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Experience Advisor - Street, Somerset
✨Tip Number 1
Familiarise yourself with the specific HR policies and procedures relevant to our company. Understanding these will not only help you in interviews but also demonstrate your commitment to aligning with our organisational values.
✨Tip Number 2
Network with current employees or professionals in the HR field, especially those with experience in employee relations and change management. This can provide you with insights into our company culture and expectations, which can be invaluable during the selection process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed employee relations or supported line managers. Having concrete examples ready will showcase your expertise and ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Stay updated on current employment law trends and best practices in HR. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and well-informed, which is crucial for the People Experience Advisor role.
We think you need these skills to ace People Experience Advisor - Street, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR, particularly in employee relations and change management. Use specific examples that demonstrate your ability to influence and coach line managers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and how your skills align with the responsibilities of the People Experience Advisor role. Mention your understanding of employment law and your experience with third parties like Employment Lawyers and Unions.
Showcase Analytical Skills: Provide examples in your application that showcase your analytical and judgement skills. Discuss how you've used data to identify trends and propose solutions in previous roles.
Highlight Collaborative Experience: Emphasise your collaborative working style in your application. Share instances where you successfully worked with various teams or stakeholders to achieve HR outcomes, demonstrating your focus on delivering results.
How to prepare for a job interview at Clarks
✨Know Your HR Fundamentals
Brush up on your knowledge of employment law and HR best practices. Be prepared to discuss how these principles apply to the role of a People Experience Advisor, especially in areas like employee relations and performance management.
✨Demonstrate Coaching Skills
Since the role involves coaching line managers, think of examples where you've successfully influenced or developed others. Be ready to share specific instances that highlight your ability to enhance managerial capabilities.
✨Showcase Analytical Abilities
Prepare to discuss how you've used data to identify trends and propose solutions in previous roles. Highlight your analytical skills and judgement, as these are crucial for monitoring employee issues and making informed recommendations.
✨Emphasise Collaborative Working
This position requires a collaborative approach with various stakeholders. Be ready to talk about your experience working with different teams, such as L&D or external advisors, and how you’ve contributed to successful outcomes through teamwork.
