At a Glance
- Tasks: Support the Store Manager in leading the sales team and managing store operations.
- Company: Join Clarks, a heritage brand redefining shoemaking since 1825.
- Benefits: Great training, career progression, and a chance to make your mark.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a global business with a legacy of craft and innovation.
- Qualifications: Retail management experience and strong coaching skills required.
The predicted salary is between 30000 - 40000 € per year.
About the Role
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved, deputising for the Store Manager in their absence when required.
What you'll do
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the Store Manager.
What we're looking for
- You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets.
- You know how to motivate a team, communicate clearly, and make sound commercial decisions.
- You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.
- Good retail experience including in a management role, leading a team.
- Strong coaching skills.
- Effective communicator who can provide clarity to individuals or teams on what is required of them and why.
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficient in supporting with people processes and team development.
- Good experience in delivering and exceeding sales and targets.
- Proactive with good organisation skills to initiate completion of tasks without direction or supervision.
- Good commercial skills.
- IT proficient with the ability to use a range of systems to manage in-store activity.
- Good knowledge of and experience in Visual Merchandising.
Locations
Assistant Manger in Newport, Wales employer: Clarks
Clarks is an exceptional employer that values heritage, craftsmanship, and innovation, offering a supportive work culture where employees can thrive. With a strong focus on training and career progression, team members are empowered to develop their skills and make a meaningful impact in a globally recognised brand. Located in Somerset, the company provides a unique opportunity to be part of a legacy while contributing to its future success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manger in Newport, Wales
✨Tip Number 1
Get to know the company inside out! Research Clarks, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for the brand, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your selling behaviours! Since the role is all about leading a sales team, think of examples from your past experiences where you've motivated others or exceeded targets. Be ready to share these stories during your interview to showcase your leadership skills.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or how they measure success in the store. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Clarks family. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Assistant Manger in Newport, Wales
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight your sales experience. We want to see how you've led teams to smash targets and how you can bring that energy to our store.
Be a Team Player:Emphasise your coaching and leadership skills in your application. We love candidates who can inspire and motivate their teams, so share examples of how you've done this in the past.
Know Your Stuff:Make sure to mention your knowledge of retail operations and visual merchandising. We’re looking for someone who can maintain high standards and create a fantastic shopping experience for our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to get your application and for you to show us why you’d be a great fit for the Assistant Manager role.
How to prepare for a job interview at Clarks
✨Know Your Stuff
Make sure you’re well-versed in Clarks' history and product range. Familiarise yourself with their key products, like the Desert Boot and Wallabee, and be ready to discuss how your experience aligns with their values of craftsmanship and innovation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully motivated a team in the past. Think about specific situations where you’ve coached team members to achieve sales targets or improved customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your approach to achieving sales targets. Share strategies you’ve used to drive sales and how you’ve utilised customer feedback to enhance the shopping experience. This will show you understand the commercial side of retail.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the store's operations and team dynamics. This not only shows your interest but also gives you insight into whether this role is the right fit for you.
