Assistant Store Manager in Manchester

About the Role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
• Support the Store Manager in achieving sales targets, KPIs, and profitability goals
• Supervise, coach, and motivate staff to deliver exceptional customer service
• Help manage employee scheduling, training, and performance evaluations
• Ensure compliance with company policies, health and safety standards, and loss prevention practices
• Handle customer inquiries and complaints professionally to ensure a positive shopping experience
• Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
• Step in as acting Store Manager when required

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred
• Strong interpersonal and communication skills with the ability to lead and inspire a team
• Solid organizational and problem-solving abilities
• Comfortable working in a fast-paced retail environment
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
• Flexible availability, including evenings, weekends, and holidays

What We Offer

• Competitive pay
• Opportunities for growth and career development
• Employee discounts
• A supportive and team-oriented work environment