Data Excel Co-ordinator in London

Data Excel Co-ordinator in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Clarks

At a Glance

  • Tasks: Manage day-to-day operations in our vibrant London showroom and provide top-notch customer service.
  • Company: Join Clarks, a heritage brand known for innovative shoemaking since 1825.
  • Benefits: Enjoy a competitive salary, flexible working options, and a comprehensive benefits package.
  • Other info: Great career development opportunities await you in this dynamic environment.
  • Why this job: Be part of a supportive culture and make your mark in a global business.
  • Qualifications: Strong interpersonal skills, IT proficiency, and a passion for the Clarks brand.

The predicted salary is between 30000 - 40000 £ per year.

Location: London Showroom (On-Site)

Job Overview: A fantastic opportunity to join our Wholesale team in the London showroom! Supporting in managing the day-to-day operations of the London Showroom, office and meeting room, providing a high level of customer service for the Exec Co Team, Head of Wholesale, as well as Key/Account Managers, and all visiting colleagues and customers.

What you'll be doing:

  • Drive strong perception of Clarks brand to all wholesale customers and external visitors in the UKROI London Showroom and Office.
  • Deliver reception, administrative and support services for all areas enabling effective meetings.
  • Manage the seasonal sample and showroom coordination, set up, as well as any change over - ensuring a regimented management and planning.
  • Coordinate the showroom space for all end uses - predominantly UK and European sales launches, key account appointments and UK selling, as well as all events held in the space including board and shareholder events and meetings.
  • Ensure the efficient running of the London showroom & office managing facilities, maximizing efficiency & return on investment.
  • Liaise with landlords of London and with service suppliers on day-to-day building management issues, maintaining communication with Properties and IT teams as appropriate and attend quarterly resident meetings.
  • Carry out Health and Safety requirements including fire warden responsibilities for the London premises, teams and visitors to deliver legal requirements and a safe working and selling environment.
  • Manage all post, deliveries and telephone enquiries and priorities actions, using initiative and judgement regarding the relevant person to respond.
  • Provide administrative support to Head of Sales including the coordination of centralized documentation for the sales team to drive UKROI wholesale efficiencies.
  • Provide administrative support for the wider sales team (purchase orders, expenses, holidays, attendance records and locations) to enable team to focus on selling and driving growth.
  • Support wider region teams with required actions to deliver great service to all third parties in use of London showroom & office space.

What you'll bring:

  • Good interpersonal skills and ability to deal effectively with colleagues at all levels as well as represent the brand to our wholesale customers.
  • Confident style with experience of handling sensitive information in a confidential manner.
  • Ability to work autonomously and manage own workload.
  • Excellent IT skills, with comprehensive knowledge of Microsoft Office, Excel and PowerPoint packages (not essential but a nice to have - experience of SAP).
  • A strong understanding of the Clarks brand, product and business as well as wholesale channel.
  • Good communication skills, able to articulate in a clear and concise style both orally and in writing.
  • Good time management skills and ability to prioritise.

Closing date: 17th July 2026

What We Offer:

  • Competitive salary
  • Flexible working options
  • Career development and progression opportunities
  • Supportive and collaborative culture
  • Comprehensive benefits package

Why join us? At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks: Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Clarks

Contact Details:

Clarks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Data Excel Co-ordinator in London

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Clarks. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Clarks before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Data Excel Co-ordinator in London

Interpersonal Skills
Customer Service
Administrative Support
Time Management
Microsoft Excel
Microsoft PowerPoint
SAP (desirable)

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Clarks:Your cover letter is your chance to shine! Tell us why you want to work at Clarks specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Clarks!

How to prepare for a job interview at Clarks

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.