At a Glance
- Tasks: Lead the sales team, drive sales, and enhance customer experience in-store.
- Company: Dynamic retail environment focused on teamwork and growth.
- Benefits: Competitive pay, career development, and a vibrant work culture.
- Other info: Opportunity to grow your leadership skills in a fast-paced retail setting.
- Why this job: Be a key player in creating an amazing shopping experience while leading a passionate team.
- Qualifications: Retail management experience, strong coaching skills, and a knack for motivating others.
The predicted salary is between 30000 - 40000 £ per year.
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputise the Store Manager in absence when required.
What you'll do
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent floor control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and visual merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role-modeling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager.
What we are looking for
- You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets.
- You know how to motivate a team, communicate clearly, and make sound commercial decisions.
- You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.
You’ll bring
- Good retail experience including a management role, leading a team.
- Strong coaching skills.
- Effective communication skills to provide clarity to individuals or the team on what is required of them and why.
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficiency in supporting people processes and team development.
- Good experience in delivering and exceeding sales targets.
- Proactive with good organisational skills to initiate completion of tasks without direction or supervision.
- Good commercial skills.
- IT proficiency with the ability to use a range of systems to manage in-store activity.
- Good knowledge of and experience in visual merchandising.
Retail Shopfloor Leader - Drive Sales & Service in Kingswood employer: Clarks
As a Retail Shopfloor Leader, you will thrive in a dynamic and supportive environment that prioritises employee development and customer satisfaction. Our company fosters a culture of collaboration and innovation, offering extensive training and growth opportunities to help you excel in your career while making a meaningful impact on the shopping experience. With a focus on achieving sales targets and enhancing team performance, you'll find a rewarding workplace that values your contributions and encourages a positive atmosphere for both staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shopfloor Leader - Drive Sales & Service in Kingswood
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect your experience with what they’re looking for during interviews.
✨Tip Number 2
Practice your selling behaviours! Role-play common interview scenarios with a friend or in front of the mirror. Show them you can lead a team and drive sales just like you would on the shop floor.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Retail Shopfloor Leader - Drive Sales & Service in Kingswood
Some tips for your application 🫡
Show Your Sales Savvy:When you're writing your application, make sure to highlight your retail experience and any achievements in sales. We want to see how you've driven results in the past, so don’t hold back on those numbers!
Be a Team Player:Emphasise your leadership skills and how you've motivated teams before. We love seeing examples of how you've coached others to success, so share those stories that showcase your ability to inspire and engage.
Communicate Clearly:Your written application should reflect your effective communication skills. Keep it clear and concise, and make sure to explain why you’re the perfect fit for the role. We appreciate straightforwardness!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clarks
✨Know Your Sales Metrics
Before the interview, brush up on key performance indicators relevant to retail. Be ready to discuss how you've achieved or exceeded sales targets in previous roles. This shows you understand what drives success in a retail environment.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale. This will demonstrate your leadership capabilities.
✨Demonstrate Customer-Centric Thinking
Think about how you've used customer feedback to enhance the shopping experience. Be ready to share insights on how you've improved customer satisfaction scores and what actions you took based on that data.
✨Visual Merchandising Know-How
Familiarise yourself with visual merchandising principles and be prepared to discuss how you've implemented them in previous roles. Share any creative ideas you have for enhancing store displays to drive sales and create an inviting atmosphere.
