At a Glance
- Tasks: Lead the sales team and manage store operations to achieve commercial goals.
- Company: Dynamic retail environment focused on teamwork and customer experience.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Join a supportive team where your leadership can shine and grow.
- Why this job: Be a hands-on leader and make a real impact in a fast-paced retail setting.
- Qualifications: Retail management experience and strong coaching skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputise the Store Manager in absence when required.
What you'll do
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent floor control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and visual merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role-modeling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager.
What we are looking for
- You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets.
- You know how to motivate a team, communicate clearly, and make sound commercial decisions.
- You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.
You’ll bring
- Good retail experience including a management role, leading a team.
- Strong coaching skills.
- Effective communication skills to provide clarity to individuals or the team on what is required of them and why.
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficiency in supporting people processes and team development.
- Good experience in delivering and exceeding sales targets.
- Proactive with good organisational skills to initiate completion of tasks without direction or supervision.
- Good commercial skills.
- IT proficiency with the ability to use a range of systems to manage in-store activity.
- Good knowledge of and experience in visual merchandising.
Assistant Manger in Kingswood employer: Clarks
As an Assistant Manager at our vibrant retail location, you'll thrive in a dynamic work culture that prioritises employee development and teamwork. We offer comprehensive training programmes, competitive benefits, and a supportive environment where your leadership skills can shine, ensuring both personal and professional growth while contributing to an exceptional customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manger in Kingswood
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your selling behaviours! Role-play common sales scenarios with a friend or family member. This will help you feel more confident when discussing your approach to achieving targets during the interview.
✨Tip Number 3
Prepare some questions to ask the interviewer about the team and store operations. This shows your interest in the role and gives you a chance to demonstrate your proactive attitude towards team development and customer experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manger in Kingswood
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and achieved targets in the past. Use specific examples to demonstrate your hands-on approach and ability to inspire others.
Be Clear and Concise:Effective communication is key! Keep your application clear and to the point. We appreciate straightforward language that gets your message across without unnecessary fluff. Remember, clarity helps us understand your fit for the role.
Demonstrate Your Retail Knowledge:Show off your retail expertise by mentioning your familiarity with sales targets and visual merchandising. We love candidates who can bring their product knowledge to the table, so don’t hold back on sharing your insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Clarks
✨Know Your Sales Metrics
Before the interview, brush up on key performance indicators relevant to retail management. Be ready to discuss how you've achieved or exceeded these metrics in your previous roles. This shows you understand what drives success in a sales environment.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale. This will demonstrate your ability to lead and inspire a team.
✨Demonstrate Customer-Centric Thinking
Think about ways you've enhanced customer experience in previous positions. Be ready to share insights on how you used customer feedback to make improvements. This aligns with the role's focus on delivering an excellent shopping experience.
✨Be Ready to Discuss Visual Merchandising
Familiarise yourself with visual merchandising principles and be prepared to discuss how you've implemented them in past roles. Share examples of how effective merchandising has driven sales and created a welcoming environment for customers.
