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- Tasks: Manage server infrastructure, troubleshoot systems, and perform hardware maintenance in a dynamic environment.
- Company: Join Clarks, a historic brand known for innovative shoemaking since 1825, shaping footwear culture.
- Benefits: Enjoy hands-on experience, collaborative team culture, and opportunities for professional growth.
- Why this job: Gain diverse tech experience in a small team, making impactful decisions and solving real-world challenges.
- Qualifications: 5 years of experience with IBM Power hardware, AIX, Linux, and strong troubleshooting skills required.
- Other info: Role requires in-office presence at least 3 days a week and occasional travel for support.
The predicted salary is between 36000 - 60000 £ per year.
The Infrastructure Platforms team manages all server-related infrastructure and hardware within the datacentres in Clarks, including virtualisation, storage, compute, backup and recovery. We now have an excellent opportunity for someone keen to get experience in a broad range of systems and services. In larger companies, there’s often a narrower focus, but working in the small team we have in Clarks means the role has accountability for many technologies.
What You'll Do
- Day-to-day activities can vary from remote management of operating systems, performance monitoring and tuning, troubleshooting (often with broad involvement from multiple teams and including out-of-hours support), hardware replacement and maintenance of storage appliances, cabling, and firmware updates.
- This role requires a minimum of 3 days a week in the office.
- The broader infrastructure team is small, and as such, interaction between other team members while troubleshooting is critical.
- Requirement for out-of-hours support as needed and for hands-on support where needed.
- As the data centres and hardware are UK-based, travel at short notice may be necessary to meet the requirements of the role.
What You'll Bring with You
- IBM Power hardware (5 years experience).
- Setup, configuration, troubleshooting, maintenance, firmware and software management, including familiarity with hardware components.
- AIX and Linux System Administration (5 years experience). Must be on IBM Power architecture. Must include IBM AIX, SUSE and RedHat Linux. This includes patching, OS upgrades, deployment, troubleshooting, and shell scripting in ksh and bash. Must also have a good knowledge of role-based access.
- HMC Configuration, upgrades, and maintenance.
- VIOS configuration and management.
- Brocade SAN switches – including zoning and configuration/maintenance troubleshooting connectivity issues, fibre cabling and associated hardware.
- IBM Storage, including provisioning, snapshot restore and replication policy maintenance.
- IBM Workload Scheduler – 3 – 5 years, including HADR. Platform maintenance, upgrades and level 3 support for the processes.
- Experience in troubleshooting, capacity planning and DR procedures.
- Maintaining SFTP servers and scripts.
- IBM Spectrum Protect—including maintenance of tape libraries and disk backup targets. It must also include ALMS management.
- LPAR2RRD for system monitoring and tuning.
- Experience working in very small teams, needing to make risk-based decisions under pressure.
- Must be able to communicate effectively with both the wider team and business project teams as required.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead – Clarks is never standing still.
IT Service Specialist- Platforms IBM employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Specialist- Platforms IBM
✨Tip Number 1
Familiarise yourself with IBM Power hardware and AIX/Linux system administration. Since the role requires specific technical skills, having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 2
Network with current or former employees of Clarks or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for scenario-based questions that assess your troubleshooting skills and ability to work under pressure. Think of examples from your past experiences where you successfully resolved complex issues in a team setting.
✨Tip Number 4
Showcase your ability to communicate effectively with both technical and non-technical teams. This role emphasises collaboration, so being able to articulate your thoughts clearly will demonstrate your fit for the team dynamic.
We think you need these skills to ace IT Service Specialist- Platforms IBM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IBM Power hardware, AIX and Linux system administration, and any relevant troubleshooting skills. Use specific examples to demonstrate your expertise in these areas.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to work in small teams and your experience with out-of-hours support, as these are key aspects of the job.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed server-related infrastructure or worked with virtualisation and storage solutions. Highlight any specific projects that involved IBM technologies.
Prepare for Technical Questions: Be ready to discuss your technical skills in detail during the application process. Prepare to explain your experience with HMC configuration, Brocade SAN switches, and IBM Spectrum Protect, as these are crucial for the role.
How to prepare for a job interview at Clarks
✨Showcase Your Technical Expertise
Make sure to highlight your experience with IBM Power hardware, AIX, and Linux system administration. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Emphasise Team Collaboration
Since the role involves working closely with a small team, be ready to share examples of how you've successfully collaborated with others in past roles. Discuss how you approach troubleshooting as a team and the importance of communication in achieving common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world scenarios, such as out-of-hours support or urgent troubleshooting. Think of examples where you've had to make quick decisions under pressure and how you managed those situations effectively.
✨Demonstrate Adaptability
The job description mentions varied day-to-day activities, so it's crucial to show that you're adaptable and can thrive in a dynamic environment. Share experiences where you've successfully adjusted to changing priorities or learned new technologies quickly.
