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For Companies At a Glance
- Tasks: Engage customers by selling shoes and accessories while maintaining high retail standards.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values personal growth and offers a fun work environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity for career development and potential advancement within the company.
Job Overview: To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Dimensions
People: N/A
Impact: Compliance
Responsibilities
• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
• Put stock away in the correct places, keeping good order and stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures to Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintains a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
• Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity in an honest and trustworthy manner.
• All relevant compliance of Company Policies and legal requirements are met.
• Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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Franchise Sales Team Member employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Sales Team Member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've delivered great consumer experiences in previous roles. Be ready to discuss how you can enhance the shopping experience using technology.
✨Tip Number 3
Demonstrate your ability to meet KPIs by sharing specific instances where you've achieved sales targets or improved performance metrics in past positions. This will highlight your results-driven approach.
✨Tip Number 4
Dress smartly and in line with Clarks' brand image when you attend any interviews or assessments. This shows that you understand the importance of maintaining high retail standards and are serious about representing the brand.
We think you need these skills to ace Franchise Sales Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and expectations. Tailor your application to highlight how your skills and experiences align with the requirements of the Franchise Sales Team Member position.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or sales experience you have. Mention specific achievements related to sales targets or customer service that demonstrate your ability to meet KPIs and deliver a great consumer experience.
Showcase Your Knowledge: Demonstrate your understanding of the Clarks brand and its products in your application. Mention any relevant product knowledge or experience with similar brands to show that you can effectively sell shoes and accessories.
Professional Presentation: Ensure your CV and cover letter are well-structured and free from errors. Use a professional tone while still being personable. Remember, first impressions count, so make sure your application reflects the smart appearance expected by the company.
How to prepare for a job interview at Clarks
✨Know the Brand Inside Out
Before your interview, make sure you research Clarks thoroughly. Understand their history, values, and product range. This will help you articulate how you can contribute to delivering a great brand experience.
✨Demonstrate Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Be ready to share specific examples of how you effectively sold products and enhanced customer experiences.
✨Showcase Your Team Spirit
As a Franchise Sales Team Member, collaboration is key. Be prepared to talk about how you work well in a team, support colleagues, and contribute to a positive store environment.
✨Emphasise Compliance and Safety
Familiarise yourself with health and safety procedures relevant to retail. During the interview, express your commitment to following these protocols and maintaining high standards in both front and back of house.
