At a Glance
- Tasks: Deliver exceptional customer experiences and achieve sales targets in a vibrant store environment.
- Company: Join Clarks, a heritage brand with over 200 years of shoemaking excellence.
- Benefits: Great training, career progression, and the chance to make an impact globally.
- Other info: Dynamic team atmosphere with opportunities for personal development.
- Why this job: Be part of a legacy while shaping the future of footwear.
- Qualifications: Passion for sales and a commitment to delivering outstanding service.
The predicted salary is between 20000 - 25000 £ per year.
Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.
About the role
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
What you'll do
- Support the achievement of key store KPI's by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers' experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
Why join us?
At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks
Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.
Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.
Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward.
Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. If you're ready to lead from the front and create an exceptional store experience, apply today.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Locations
Key holder/sales team member in Farnham, Surrey employer: Clarks
At Clarks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values heritage, craftsmanship, and innovation. Our team members benefit from comprehensive training, clear career progression opportunities, and the chance to contribute to a globally recognised brand. Located in Somerset, you'll be part of a legacy that celebrates 200 years of shoemaking excellence while enjoying a supportive environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Key holder/sales team member in Farnham, Surrey
✨Tip Number 1
Get to know Clarks inside out! Familiarise yourself with their products, history, and values. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate advocate for the brand.
✨Tip Number 2
Practice your sales pitch! Think about how you'd sell a pair of shoes to a customer. Highlight features, advantages, and benefits. This will not only help you in interviews but also set you up for success on the sales floor.
✨Tip Number 3
Dress the part! Show up looking sharp and embodying the Clarks brand. Your appearance should reflect the quality and style of the products they offer. Plus, it shows you take the opportunity seriously!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can make a big difference and keep you top of mind.
We think you need these skills to ace Key holder/sales team member in Farnham, Surrey
Some tips for your application 🫡
Show Your Passion for Footwear:When writing your application, let your love for shoes and customer service shine through! We want to see how excited you are about joining Clarks and helping customers find the perfect pair.
Highlight Relevant Experience:Make sure to mention any previous retail or sales experience you have. We’re looking for team members who can hit those KPIs and deliver a fantastic shopping experience, so share examples of how you've done this before!
Be Authentic and Personable:We value authenticity, so don’t be afraid to let your personality come through in your application. Write as if you’re chatting with us over a cup of coffee – it’ll help us get to know the real you!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to the Clarks family!
How to prepare for a job interview at Clarks
✨Know Your Stuff
Before heading into the interview, make sure you’re well-versed in Clarks' history and product range. Familiarise yourself with their key selling models and how they enhance customer experience. This will show your genuine interest in the brand and help you articulate how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Think of specific examples where you’ve successfully used selling techniques to engage customers. This will demonstrate your ability to deliver on KPIs and provide a great shopping experience.
✨Dress the Part
Since Clarks values a smart appearance, dress professionally for your interview. Consider wearing something that reflects the brand’s style while also being comfortable. This not only shows respect for the company but also gives you a chance to showcase your understanding of their current product line.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role, team dynamics, or Clarks' future plans. This shows that you’re not just interested in the job, but also in how you can grow within the company. It’s a great way to demonstrate your enthusiasm and commitment to contributing to Clarks’ legacy.
