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For Companies At a Glance
- Tasks: Transform data into insights to boost our ecommerce growth and customer experience.
- Company: Join Clarks, a heritage brand redefining footwear since 1825.
- Benefits: Enjoy competitive pay, career development, and a chance to make an impact.
- Why this job: Shape the future of ecommerce with your analytical skills and creativity.
- Qualifications: Experience in ecommerce analytics, strong SQL, and Power BI skills required.
- Other info: Be part of a dynamic team celebrating 200 years of innovation.
The predicted salary is between 36000 - 60000 £ per year.
Job title
Talent Acquisition Coordinator, Experienced People Manager
Purpose and contribution
As an Ecommerce Performance Analyst, you will play a key role in turning data into actionable insight to support growth across our digital channels. You\’ll work closely with Ecommerce, Marketing, Trading, and Product teams, using your analytical skills to unlock trends, identify opportunities, and drive performance. From building self-serve dashboards in Power BI to deep dives using SQL and Excel, your work will shape our customer journey and overall ecommerce strategy.
Accountabilities
- Develop and maintain insightful Power BI dashboards to monitor performance across ecommerce, digital marketing, customer journey, and trading.
- Use SQL to extract and manipulate large datasets from various sources (e.g., ecommerce platform, CRM, web analytics, and marketing tools).
- Provide regular and ad-hoc reports and analysis to stakeholders, highlighting key trends, patterns, and opportunities.
- Translate complex datasets into clear, actionable insights and recommendations to support business decisions.
- Collaborate with cross-functional teams to support A/B tests, campaign evaluations, customer segmentation, and user journey analysis.
- Maintain and improve data quality, accuracy, and integrity across reports and dashboards.
- Continuously identify new ways to improve reporting and insight generation processes
Key knowledge, skills and experience required
- Proven experience in a similar role within a digital or ecommerce environment.
- Familiarity with digital marketing metrics (e.g., ROAS, conversion rate, CPC).
- Strong SQL skills – confident writing queries to extract, join, and manipulate data from relational databases.
- Proficient in Power BI – able to build user-friendly dashboards and visualisations that communicate insights clearly.
- Advanced Excel skills – including pivot tables, lookups, formulas, and data manipulation.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Ability to communicate data and insights in a clear, concise manner to both technical and non-technical audiences
- Comfortable working in a fast-paced, data-rich environment with multiple stakeholders
- Experience with platforms (e.g., Shopify, Commerce Tools), Google Analytics, or CRM systems.
- Experience in Python or R for additional data analysis
About Clarks
Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.
Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Bootâ„¢ and Clarks Wallabeeâ„¢. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.
Progress is woven into our DNA. Whether we’re pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.
Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
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eCommerce Performance Analyst employer: Clarks
Contact Detail:
Clarks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Performance Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards or any SQL projects you've worked on. This gives you a chance to demonstrate your analytical prowess and makes you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to eCommerce analytics. Be ready to discuss how you've used data to drive performance in past roles. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Clarks.
We think you need these skills to ace eCommerce Performance Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the eCommerce Performance Analyst role. Highlight your experience with Power BI, SQL, and any relevant digital marketing metrics. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about data and eCommerce. Share specific examples of how you've turned insights into action in previous roles. We love a good story!
Show Off Your Analytical Skills: In your application, don’t just list your skills—show us how you’ve used them! Whether it's building dashboards or conducting A/B tests, give us the lowdown on your analytical prowess. We’re keen to see how you can drive performance!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Clarks
✨Know Your Data Tools
Make sure you brush up on your Power BI, SQL, and Excel skills before the interview. Be ready to discuss how you've used these tools in past roles to extract insights and drive performance. Having specific examples will show that you're not just familiar with the tools, but that you can use them effectively.
✨Understand the eCommerce Landscape
Familiarise yourself with key digital marketing metrics like ROAS, conversion rates, and CPC. Being able to speak knowledgeably about these metrics will demonstrate your understanding of the eCommerce environment and how your role as an analyst fits into the bigger picture.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or analyse data sets. Practice explaining your thought process clearly and concisely, as this will showcase your analytical skills and ability to communicate complex information to both technical and non-technical audiences.
✨Show Your Collaborative Spirit
Since you'll be working closely with various teams, be prepared to discuss how you've collaborated in the past. Share examples of how you've supported A/B tests or campaign evaluations, and highlight your ability to work in a fast-paced environment with multiple stakeholders.